B2B Content Writer & Storyteller

New Posted 15 February 2024 | Remote; UK | SER Group

Are you a wordsmith with a flair for storytelling?

We're on the lookout for an imaginative B2B Content Writer & Storyteller to join our dynamic and growing global team. Your mission? To create captivating narratives that shine a spotlight on our groundbreaking AI-powered Doxis Intelligent Content Automation platform and our vast range of rich, untapped stories.

Through your words, you will play a key role in SER’s ongoing global expansion in English-speaking markets. Your compelling writing will communicate the unparalleled experience that Doxis offers customers around the globe.

Your responsibilities

Craft inspiring, informative, and compelling short, medium and long-form content that will enrich the buyer journey, from awareness to opportunity. This includes blog articles, white papers, case studies, website and social media copy, and email campaigns targeting audiences across multiple channels
Harness our inspiring stories to communicate the indelible mark Doxis is making on the daily lives of millions of users, demonstrating that people are at the heart of everything we do at SER
Plan, manage and execute an outcome-driven content pipeline together with the Content team and Head of Content & Communications
Edit and proofread English texts written by colleagues or created by translators/translation tools
Optimize content for search engine visibility and demand generation under the guidance of SEO and Demand Gen experts
Collaborate closely with the Marketing team, external designers, and localization teams to help ensure the strategic utilization of your content
Monitor, analyze and report on content KPIs with the Content team and actively seek ways to improve performance and reach
Research and analyze industry trends, customer needs and pain points, and competitor activities to inform content development

Your profile

Wordsmith extraordinaire: You have 3-5 years of experience as a content writer with a proven track record in writing persuasive, results-driven copy – from bite-sized snippets to immersive long-form tales – that captivates, engages and makes people come back for more
Eagle-eyed: You’ve got a sharp eye for detail and an excellent understanding of punctuation, grammar, spelling, style and usage
Dot connector: Your analytical mind can quickly connect the dots between technology, business and people
Storyteller: You're able to disseminate complex products, pain points and benefits and craft them into easily digestible, brilliant narratives, fit for purpose
SEO-ready: You’ve got a demonstrable understanding of SEO principles and writing
Curious: You burn to understand the why and how. You are keen to learn everything you can about our products, market, customers and business
Inventive: You love to experiment with new tech, especially AI, for marketing purposes and take an avid interest in testing new and innovative content formats
Customer obsessed: You strive to gain customer insights and data and dig deep to understand customer pain points, converting them into highly relatable, people-focused narratives
Relationship builder: You proactively communicate and bring your teammates together to work toward a common goal and learn from one another – even when working with distributed teams
Chops: You’ve got either a university degree (e.g. in Marketing, Communications, Journalism, etc.) or comparable professional experience
Native: You are an English native speaker
Bonus: You know your way around document management, enterprise content management software and its applications

Working alongside you will be a tight-knit team of smart, thoughtful, intuitive and enthusiastic marketing experts who have a ton of fun creating interactive, engaging and highly memorable touchpoints for the SER community – customers, followers, prospects, partners and co-workers all included.

Sounds good? Send us your application with your earliest entry date and your salary expectations.

We’d love to hear from you!


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