Head of Marketing and Communications

Internal Communications

Ensure effective delivery of news and business strategy content to employees in UKISA using all available and relevant channels.
Collaborate with the UKISA business, HR and the regional internal communications manager on change initiatives, embedding Chubb culture and driving employee engagement
Manage the UKISA section of the company’s intranet
Manage implementation of regional and global internal communication programmes in UKISA

External Communications

Co-ordi nating with the regional communications Manager develop a proactive PR, and social media programme including external announcements and thought leadership activity for UKISA in support of business activities
Manage content and ensure timely updates of chubb.com for UKISA country pages
Provide communications council to UKISA management team, deal with issue management co ordinating with the regional external communications manager
Ensure UKISA compliance with the company’s external communications policies
Data – ensure legal, compliance and privacy and security guidelines are followed for all activities in UKISA
Marketing
Develop marketing plans and strategies for each customer segment and products/services using the full marketing mix to support the business in achieving their business goals.
Develop and oversee implementation of integrated marketing campaigns
Manage implementation of regional and global campaigns in UKISA
Manage broker communications and engagement strategies
Sponsorship marketing
Oversee corporate hospitality programme
Brand – represent the Chubb brand ensuring consistency and compliance with brand guidelines
Ensure all UKISA marketing assets are uploaded and maintained on Chubb’s digital assessment management platform – Chubb Brand Central
Manage the UKISA marketing and communications budget, maximising value for money.
Work with procurement and legal to ensure appropriate supplier contracts are in place.
People management – lead, develop and inspire your team of marketing and communications professionals to be the best they can be

To be successful in the role, you are a confident self-starter who can work independently and in a team. You will also be an excellent project manager used to juggling priorities and projects under pressure, able to demonstrate a track record of flexibility and willing to go the extra mile. You have experience in successfully leading and managing a marketing and communications team. You have high business acumen which you can translate into effective communications and best marketing practices, yielding results.

You are curious about our business and a quick learner who can absorb the relevant knowledge about our business and marketplace to translate business priorities into action. As an experienced leader you provide constructive challenge and act as a counsellor and sounding board, you will be adept at managing expectations, guiding and influencing decision-making and taking stakeholders with you. Experience of working successfully in a collaborative international matrix team environment is desirable. You have excellent collaboration skills with colleagues at all levels in the organisation.

Marketing

very experienced in leading and delivering marketing communications in a matrixed corporate environment; ideally within the financial services sector or other regulated industries;
proven ability in developing marketing plans based on business plans and audiences
have proven experience leading a team to the successful completion of marketing program/campaigns from conceptualisation to the achievement of its objectives
have experience in both online and offline marketing strategies and tactics
have demonstrated an ability to work with data, manage with metrics and insights; apply marketing technology as appropriate to drive awareness and lead campaigns
a strong understanding and experience in content marketing, and applicable distribution channels including use of social media to reach and engage business decision-makers.
solid experience in applying brand guidelines with a good sense for presentation, layout and design
be familiar with e.g. Salesforce Marketing Cloud, AEM, Microsoft Office, Trello, Microsoft Teams, Microsoft Dynamics, digital asset management platforms, and Cvent
experience of applying digital advertising strategies
experience of commissioning and using research (primary and secondary) to direct marketing strategy and planning.

Communications

experience in managing internal and external communications
proven track record of providing communication counsel to senior management
experience in managing company intranet and extranet
excellent verbal and written communication skills in English.