Content Creator, Editor & Coordinator

The International Institute for Complementary Therapists (IICT), an international professional membership business based in Byron Bay, is seeking a content creator and coordinator.  

Working in our content team, you will coordinate and execute all communications with clients and the public, and manage our website content.

We are looking for someone with at least 4 years' experience in a similar role. Essential requirements listed below. Desirable qualities are not required but will be extremely beneficial for the role.

Essential Requirements:

Meticulous writer with an exceptionally well-developed grasp of English grammar, coupled with an eye for the tiny details, and the proven ability to be succinct and clear.
Intermediate level experience with HubSpot
Proven intermediate level experience with WordPress
Proofing, editing and professional writing experience
Ability to prioritise tasks and delegate effectively
Reliable communication and collaboration skills, with the ability to work effectively with internal teams and external partners.
High-level experience with M365.

Desirable:

Relevant bachelor's degree or equivalent commercial experience
4+ years of experience in a similar content role
Project management skills and/or experience using project management tools, we use Click Up currently
SEO copywriting
Experience using Canva
Appreciation for the complementary therapy industry

Key responsibilities:

Create and execute a long-term and short-term content publishing calendar and social media calendar
Coordinating and executing all B2C, B2B and public facing communications of IICT with consistent brand identity. This includes but is not limited to transactional and automated emails, monthly newsletters, proofing social media posts and blog articles, promotional campaigns, website content, important industry updates and customer service phone/email scripts where required.
Managing the www.myiict.com website content.
Ensuring all company communications are compliant with industry regulations and in alignment with insurance partner guidelines.
Managing the IICT Blog, developing content pillars and liaising with contributor blog writers.
Working cohesively within a small team, primarily with our Business Analyst, Content & Marketing Assistant and coordinating internal projects with our external SEO and Marketing Strategy contractors and insurance partners.
Working with the Marketing Assistant to liaise with paid advertisers and develop monthly community newsletters.
Managing the company’s eco-initiative with One Tree Planted.

Position and pay

This is a full-time position 38 hours per week, Monday to Friday for the first 6 months. After a successful 6 months, you will transition to a 4-day work week.