Content Writer

New Posted 6 October 2023 | Chicago, IL | Critical Start

Want to be part of a company that empowers you to innovate and implement your powerful ideas as you help shape the future of cybersecurity? Since 2012, CRITICALSTART has assisted in safeguarding numerous businesses from cyberattacks, preparing them for upcoming threats, and earning a plethora of awards along the way.

We thrive on innovation, devoid of bureaucracy. CRITICALSTART pioneered the first MOBILESOC app for on-the-go threat detection and response, devised a method to automatically resolve the majority of security alerts, and introduced services that reduce alert investigation time by 99.3% (our analysts truly appreciate us for that).

Everything we do revolves around our three core principles:

Do what’s best for our customers.

Do what’s best for our employees.

Don’t do things that suck.

That's basically it.

If you'd prefer to hear from our Critical Crew, watch this video to learn about their perspectives. Look at our Glassdoor reviews for another internal viewpoint ( Psss t ...want to grab our attention when you submit your resume? Include something about our Glassdoor reviews that resonated with you).

What can we offer you?

Daily opportunities to make a difference. Whether it's protecting our customers from attacks and breaches or contributing to the greater good.
An abundance of intelligent, talented, high-performing individuals to collaborate with. We value accountability, support each other's growth, and genuinely enjoy what we do.
An approach of continuous improvement to revolutionize our industry and surpass mediocrity. While many cybersecurity companies hire competent individuals, we believe in striving for excellence. Don't you believe you're capable of more than just being good?
Constant learning, unlocking innovative ideas, and a nurturing, cooperative environment.
Extensive industry recognition. We receive so much acclaim that it's nearly overwhelming. Almost.
Our teammate put it best: "Every day presents new challenges and ample opportunities for professional growth... Your contributions directly impact the company's overarching purpose, and the sense of belonging and culture are unparalleled.

Who You Are

Are you a creative and skilled storyteller who is passionate about crafting engaging and meaningful marketing content? Do you excel in a dynamic and highly collaborative work environment, collaborating with a diverse team of exceptional marketers? Do you have expertise in creating and implementing high-performing and captivating content, particularly in the field of cybersecurity?

We are in search of a contracted content writer with potential full-time role opportunities to assist in the creation, promotion, and dissemination of compelling thought leadership content, leveraging it across various communication channels. Your role will involve collaborating with subject matter experts to develop a range of content, such as blog posts, whitepapers, infographics, videos, and more. You will closely collaborate with teams including product marketing, PR, field and channel marketing, social media, and digital marketing to produce content aimed at raising awareness, generating demand, and enhancing the Critical Start brand.

What You Will Be Doing?

Produce high-quality and thought-provoking marketing materials in diverse formats, including presentations, whitepapers, e-books, web pages, research reports, blog posts, SEO articles, infographics, customer case studies, and more.
Craft compelling copy that instills confidence in our products and strengthens our brand.
Communicate with precision and clarity, carefully selecting words to convey the desired tone and impact.
Develop content tailored to specific customer personas and industry verticals.
Extract insights from analyst reports and other research sources to enrich your content.
Collaborate closely with Critical Start subject matter experts and executive leadership to create compelling messaging.
Establish and manage a content calendar, and keep our project management tool (Asana) updated with upcoming content projects.
Collaborate cross-functionally to support sales, marketing, PR, social media, product, and customer success initiatives while maintaining brand voice and consistency.
Define, monitor, and report key metrics to measure the success of content marketing efforts.

What You Will Bring?

Required Qualifications:

Content Writing: A minimum of 5 years of experience in B2B and/or technology as a content writer or content marketing professional.
Copyediting: Proficiency in copyediting to ensure accuracy, clarity, and consistency of written content.
Communication: Strong communication skills to effectively convey ideas and information.
Project Management: Project management skills to effectively organize and oversee content-related projects.
Industry Background: Prior experience in producing content assets specifically for the cybersecurity or IT sectors.
Tools: Familiarity with, or experience using, some of the following: WordPress, Asana, Adobe Creative Suite, Marketo, and Salesforce.
Educational Requirement: A Bachelor's degree in English, journalism, communications, or a related field.

What It's Like Working Here

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously.

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking.

Depending on the role, you may work in the office, remotely, or adopt a hybrid work model. Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping-pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do?

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Mental And Physical Requirements

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities.

Physical:

Stationary position for extended periods of time.
Constantly operate a computer.
Occasionally you may be required to move equipment or other items up to 20 lbs.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Mental:

Must be able to apply established protocols in a timely manner.
Make timely decisions in the context of workflow.
Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota.
Ability to work effectively and efficiently in high stress situations.
Ability to simultaneously address multiple complex problems.

For positions that can or will be performed, in whole or in part, in New York City, hourly compensation range information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that hourly rates may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, performance in the role and potential for revenue generation (sales roles only).

Compensation

The hourly compensation range being offered for this role is [$55.00 - $65.00].


More Job Openings