Communications Advisor

The person in this position assists and advises Desjardins Business Centre managers in developing, improving and implementing internal and external communications solutions, practices, programs and tools.
Main Responsibilities
Develop the Desjardins Business Centre's annual communication activities plan based on the allocated budget. Provide recommendations to managers regarding strategies and communication activities targeting various clienteles, community organizations, managers and employees in order to meet their needs for visibility and increase their appeal. Assist managers in carrying out these activities.
Advise managers in developing, improving and implementing communications solutions, programs and tools.
Assist in developing, monitoring and implementing the communications action plan (internal and external), in line with Desjardins Group's targeted results and strategic orientations.
Maintain the Desjardins Business Centre's and Desjardins Group's positive image by identifying potential risk and informing the Desjardins Business Centre's management and the various partners involved. Monitor activities related to service quality for members and clients (e.g. surveys, processing complaints).
Receive, assess, and recommend requests for sponsorships, donations and subscriptions and perform ensuing follow-up activities regarding the level of funding granted. Assist the manager in negotiating sponsorship, donation and subscription agreements.
Oversee the organization of various Desjardins Business Centre events, including logistics and the writing of speeches.
Analyze, select and ensure the quality of communication vehicles intended for members and clients (e.g. letters, mass mailings). Produce and disseminate a variety of information (e.g. intended for local newspapers as well as internal communications).
Support account managers in maintaining business relationships with various clienteles and community organizations. Assist with organizing events for these groups (information sessions, conferences, etc.).
Moderate social media communities: draft informational content for publication (e.g. advertising, video) and ensure the overall relevance and coherence of comments and interactions.
Identify needs and perform follow-up activities regarding ad placement mandates in collaboration with the various partners involved. Follow up on Desjardins Group merchandising proposals (e.g. ordering promotional material for all Desjardins Business Centre sites, posters).