Discover Financial Services

Title
Marketing Programs Specialist
Details
Responsible for managing and supporting marketing programs as well as initiatives that increase acceptance, product adoption, and grow volume for the network.
Responsibilities
    Support PULSE (Sales, Marketing and FI Enablement teams) on management of third-party debit issuers, to drive maintenance and expansion of Discover Debit program
    Cross-collaborate with members of Global Marketing and Analytics to create merchant acceptance readiness campaign activities in key issuer markets
    Lead day-to-day relationship with internal stakeholders and external vendors to resolve issues (merchant complaints) when they arise
    Create and present reporting to managed debit issuer accounts that summarize key metrics providing insight into overall performance/health
    Produce and socialize internal reporting to showcase overall program health and improvement opportunities to key members of the PULSE and DGN leadership teams
    Tracks key performance indicators and updates leadership.
    Creates and manages programs to drive acceptance and product adoptions.
    Maintains and enhances the value propositions for acceptance.
    Assists in implementing strategies to provide a quality customer experience for network clients.
    Provides feedback on opportunities to enhance partnerships.
Created
28 June 2022