Do you love creating engaging cross-channel content for digital solutions that connect users’ needs with businesses’ goals? Do you thrive in cross-functional teams? We have an exciting opportunity to work with experienced designers, analytics teams, account managers, and development teams, consulting with clients across a wide range of industries, and working in a fast-paced environment.
Responsibilities
Write user-friendly content across multiple platforms and touchpoints that aligns with the client’s brand, values, and tone and meets business goals and industry best practices
Evaluate new and existing content against accessibility and SEO best practices to ensure copy is optimized and inclusive
Create copy guidelines that support the broader content strategy and user experience goals
Collaborate with a cross-functional project team to create narratives and copy for journey maps, landing pages, products, applications, and more across web and mobile
Support and participate in stakeholder workshops and in the design process
Establish relationships with the design, analytics, and technology teams
Provide editorial feedback to the project team and other writers
Mentor other UX writers
Requirements
At least 8 years of professional copywriting experience, either at an agency or in-house
Bachelor's degree in English, Communications, Journalism, UX, or equivalent practical experience
Experience on user-focused digital product writing with a portfolio of UX-focused writing samples
Familiar with working on multi-disciplinary teams
Comfortable working independently, managing your time, and meeting deadlines with appropriate support
Ability to articulate the rationale behind your work, to teammates and stakeholders
Collaborative experience with clients to understand their business and translate that into accessible, user-centered copy
Well-versed with quantitative and qualitative data to guide editorial choices
Capable of defining editorial processes and workflows
Knowledgeable of content migration processes and working with development teams
Benefits
Health benefits: High Deductible Health Plan with an attached HSA (Health Savings Account) which includes Pharmacy coverage, after 60 days from start of employment
Condition Management resources
Family Planning resources
Dental Plan
Vision Plan