Help Center Content Writer

ApplicantPro of Eagle Mountain, UT, is looking to hire a Help Center Content Writer. Is writing for a living one of your dreams? Do you prefer to work from home? Would you like to work for a stable and growing tech company where there is potential for career growth? If so, please read on!

We also offer great benefits and perks, such as 7 paid holidays including Black Friday, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus. Our full-time (30+ hours per week) employees also have access to medical, dental, vision, and other insurance options. If this sounds like the right opportunity for you to work from home and leverage your writing skills, apply today!

About Applicantpro

Founded in Utah in 2007, we currently maintain offices in both Eagle Mountain and St. George. Our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. Hiring is more than just posting a job or getting applications. It's the first of many steps to a successful relationship between employees and employers. We believe that this should be a positive experience that takes the needs of both parties into consideration, and that's why we work hard to "eat our broccoli" and practice what we preach. We care more about results than about "how things have always been done." And, our people truly care about our clients and each other.

We are proud to have been named one of Utah's Top Workplaces by The Salt Lake Tribune. As we've steadily grown, we've come to understand that the core of ApplicantPro is our amazing team. We hire people based on their potential more than their history. Our awesome vibe welcomes creative, innovative, and collaborative minds who enjoy being part of a passionate and supportive team. We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. No one is ever forgotten in a corner to push papers at ApplicantPro. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic.

A DAY IN THE LIFE OF A REMOTE HELP CENTER CONTENT WRITER

As a Help Center Content Writer, you are part of a small department here at ApplicantPro that maintains and grows our Help Center content library. Every week, our Product Teams are releasing new changes to the software. As those changes are communicated to the supporting teams, our Help Content Writers work to keep our content library up to date.

Each day, you will get notified of upcoming changes and you will go to work planning the content changes. You may be adjusting existing content or writing new articles and FAQs about the changes. You may even create short videos to walk through a feature. The goal of the Help Center Content Team is to help our clients find answers to their questions before they ask them.

Qualifications For The Help Center Content Writer

Strong knowledge about grammar, spelling, and punctuation
An innate understanding of organization, flow, and tone in writing
Ability to rearrange, insert, and delete information without disrupting the flow
A natural instinct to dig in and perform other research on your own as you learn all about the features in the software
Organized and detail oriented

Are you a self-motivated professional who can work from home independently? Do you have a strong appreciation for deadlines and the motivation to finish what you start? Are you a team player? Do you have excellent communication skills? Are you willing to ask for help or clarification when needed? Do you have the natural empathy required to step into the shoes of a user and see things from their point of view? If so, you might just be perfect for this remote Help Center Content Writer position!