Intrado

Title
Client Relationship Manager
Details
 Intrado is looking for a Client Relationship Manager to add to its team in Dublin, OH. The core focus of this position will be responsible for building a strong partnership with assigned clients and continuously strive to improve the level of overall service that Intrado is providing; serve as a client advocate ensuring quality and delivery of service and that all issues client or internal, are followed through to resolution in a timely manner; maintain current and up-to-date knowledge and documentation of clients equipment, technology, programs, SLA's, contractual agreements and business objectives; lead internal and external discussions to ensure all established timelines are met and that other teams and departments are performing their activities on behalf of the client in an efficient and timely manner; regularly analyze program performance in conjunction with Client's business goals to provide consultative advice regarding Intrado's suite of business solutions.
Created
20 August 2020