Sr Associate, Digital Marketing

The Digital Marketing organization is a centralized (COE) marketing group focused on driving digital adoption and engagement to create value for customers and deepen relationships. Digital Marketing directly supports the goals of the Digital and Connected Commerce organizations, as well as the Chase Masterbrand and digital priorities across consumer lines of business (e.g. Card, Consumer Bank, Investments, etc.) by delivering tangibly on our brand purpose of helping customers make the most out of their time and money through our digital tools. The Marketing & Communications COE serves multiple stakeholders with diverse business goals who sit across the complex, matrixed organization. Informed by our overarching brand strategy and business partners’ objectives, we design and implement cohesive, coordinated marketing efforts that drive toward our shared goal of increasing digital engagement and self-service behaviors. The Sr. Marketing Associate will lead or assist in management of core projects and related planning, including coordination of key players, related campaign planning and shepherding creative assets through reviews and approval. They will be responsible for helping drive cross-LOB stakeholder engagement and alignment, maximize the impact of crucial Chase communication channels, and support executive level updates and team communications. They will help drive awareness of digital marketing efforts and impact across the organization, especially among fellow colleagues/employees – and help identify actionable opportunities to integrate digital messaging in internal partner comms. This role within the Marketing & Communications organization offers a diverse set of responsibilities, including the opportunity to help shape how we educate customers about our digital value proposition, the chance to build cross-LOB relationships, and lead and contribute to project work that has exposure to senior leaders.