Lead Technical Writer

ChartIQ is seeking a Senior Technical Writer to produce and own all publicly shared technical documentation, training and reference material for our HTML5 Charting Library (https://www.chartiq.com/html5-charting-library/), to ensure it is concise, easy to understand and current. In addition, you will work with the Product and Marketing teams to promote and position the product.

The successful candidate will be a hands-on user of our software platform & tools, and independently produce customer facing documentation that will cover the full range from low-level API's to architecture diagrams and how-to guides, including producing sample code to showcase the use of the API. Candidates should have solid software development experience as well as superior communication skills. This role will work, as part of our development, team to maintain and extend our developer portal (documentation.chartiq.com)

Specific Responsibilities:

A Technical Writer must be able to communicate complex information clearly, concisely and accurately, and without relying on jargon. Your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. As a Technical Writer at ChartIQ you will be a key link between Client Developers, ChartIQ Engineers, Product Managers, and Marketing.

Design and organize documentation sets for new APIs and developer products.
Create and organize internal technical information for developer processes, product features and new technologies.
Create technical documentation for our open sourced products.
Identify and propose solutions for major improvements to processes.
Supplement documentation with relevant sample code and/or visuals needed to enhance the written word.