Creative Content Producer

Full Time, £33,000.00 per annum

In the past 19 years we have transformed millions of customer support journeys; reducing cost to serve and increasing customer satisfaction. Based from our offices in Hewish, we are a growing software as a service business working with some of the largest brands globally.

We are part of Likewize. Likewize is a leading tech Protection and support company dedicated to resolving over 250 million tech problems each year. We are committed to delivering innovative solutions and exceptional service to our clients/customers. As our business continues to grow, we recognise the importance of effective internal communication to foster colleague engagement, align teams, and promote a positive company culture. We are seeking a talented and dedicated Internal Communications and Engagement Specialist to join our team and support our internal communications initiatives.

Job Profile

As a Content Creator at Likewize Support, you will have an exciting opportunity to showcase your creativity and contribute to the success of our organization. You will be responsible for creating engaging and informative content that helps our potential customers understand and visualise our products. This role involves a combination of video production, mock-up creation, prototyping, and graphic design support.

Key Responsibilities:

Create and edit video content showcasing our tools, using video editing software such as Premiere Pro and Adobe After Effects.
Utilize in-house AI software to generate content that effectively communicate the features and benefits of our products.
Develop mock-ups to demonstrate to customers how our tools would look when implemented on their site.
Assist in improving customer journeys
Conduct website prototyping to visualise integration of our tools into the customer's website.
Provide graphic design support and PowerPoint assistance to sales opportunities and external reporting
Product ideation and conceptualisation
Respecting the value of information by following Likewize's data protection / information security policies and procedures

You will have:

Proven experience creating strong, engaging content in various forms of media.
Proficiency in Adobe creative suite
o Including Premier Pro, After Effects, Photoshop / Lightroom, XD
Proficiency in Figma
Basic understanding of UX/UI principles and the ability to apply them effectively.
Excellent listening and communication skills to effectively collaborate with team members.
Have enthusiasm to learn other platforms as required
Be able to think creatively and continuously improve with each project.
Strong research, organizational, and time management skills.

We offer a competitive compensation and benefits packages, along with opportunities for professional growth and development.

If you are a creative thinker who enjoys working in a dynamic and innovative environment, we would love to hear from you. Join our team and contribute to the success of Likewize Support!