Communications Specialist

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

The communications specialist will help develop and execute communications plans in support of Bold. Forward. Unbound. in Rochester, an exciting, multiyear initiative to help achieve the Mayo Clinic Bold. Forward. strategy to Cure, Connect and Transform healthcare. This includes assessing operational communication needs for ongoing campus projects related to the initiative, supporting internal and patient communications, and helping to drive and measure outcomes. The successful candidate will have a proven track record of working in a complex, fast-paced environment, the ability to pivot and create just-in-time deliverables, and the skill to infuse strategic messaging into operational communications to help a variety of audiences understand a broader vision and purpose for change. The specialist must live within driving distance to Rochester, Minn., and work on campus as business needs require.

The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.

The specialist understands Mayo Clinic business objectives and priorities and participates in creating and implementing plans to meet those objectives. The specialist supports client needs and partners with other department team members to drive and measure outcomes. Must develop and maintain relationships with internal and external stakeholders to advance the organization's mission.

Qualifications

Requires a bachelor's degree in a related field plus 1 year of relevant work experience. Related internships will be considered. Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.

Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how to deal with and navigate ambiguity, and act without having the total picture. Adaptable or flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role models service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.

Must be able to work effectively in a collaborative, academic environment that thrives on teamwork and collegial relationships. Must possess the ability to inspire trust and confidence and maintain a high degree of professionalism and confidentiality.

Exemption Status

Exempt

Compensation Detail

$67,870 - $99,757 / year