Copy Editor IV

The Service Content team develops best-in-class training for technicians who support customers worldwide. We’re looking for an experienced technical editor to shape and refine self-paced coursework on hardware and software, safety and regulatory training, and more. Partnering with instructional designers, the editor will deliver exceptional messaging that makes it easy for technicians to succeed in their roles and achieve business objectives.

Responsibilities

Under the guidance of the senior technical editor, you’ll edit courses for grammar, syntax, spelling, punctuation, style, tone, accuracy, and more, following guidance from multiple style guides.
You’ll share your editorial expertise to develop coursework that’s consistent, logical, effective, and ready for localization.
And you’ll review projects during all stages of production, from initial copy development to final staging and proofreading.
You’ll also develop materials to train writers and improve processes, documentation, checklists, and templates.
And you’ll be a stickler for details while never losing sight of the big picture of what the content and the organization are trying to achieve.
The candidate must be able to produce high-quality work, meet deadlines, and communicate effectively and diplomatically with teammates and other stakeholders.
The best candidates are careful, curious, resourceful, creative, detail-oriented, and high energy, and can balance multiple responsibilities, priorities, and schedules.

Requirements

Mastery of American English and outstanding attention to detail
Expertise in copyediting, proofreading, and standard editorial workflows
Experience with the Chicago Manual of Style
Ability to simplify complex material into engaging copy that maintains the writer’s intention
A passion for creating a phenomenal user experience
Fluency with technology
Experience building excellent, effective working relationships
Ability to provide tactful, positive feedback that improves the message • Ability to keep information confidential
Experience editing for translation a plus
Familiarity with learning management systems or content management systems a plus
Proficiency with basic HTML a plus