Sr. Technical Writer

New Posted 15 December 2023 | Greencastle, PA | JLG Industries

Develop, write, and edit material for Operation and Service Manuals, Kit Instructions, and related technical publications in print or electronic media.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

These duties are not meant to be all-inclusive and other duties may be assigned.

Analyze new products and design changes to identify technical manual requirements
Attend product design meetings to determine impact on manuals
Estimate and schedule development time requirements for projects
Coordinate meetings and activities as needed with engineering, service, marketing, and outside suppliers to gather, refine, and validate information to support assigned tasks and responsibilities
Develop, write, and revise operation manual, service manual, kit instruction, and bulletin content using publishing and illustrating software, which adhere to documentation guidelines and templates
Understand bill of material concept
Ability to read and interpret engineering drawings and other related engineering design and manufacturing documentation as required
Review applicable Change Notices (CNs) and determine actions needed
Prepare work for sub-contractors, ensure work is kept to schedule, style, and quality
Coordinate proofing of final copy prior to release
Assist and/or train subordinate technical writers as needed
Oversee others on assigned projects as required
Provide assistance to internal and external customers in the use of operator and service manuals
Develop instructions for accessory and service kits

MINIMUM QUALIFICATIONS:

Bachelor’s degree in related field
Two (2) to Four (4) years of relevant experience

PREFERRED QUALIFICATIONS:

Self-starter, flexible, and highly organized with strong analytical skills
Excellent verbal and written communication skills
Ability to communicate with internal and external customers
Customer service oriented and quality focused
Ability to work independently or in a team atmosphere
Ability to organize projects and oversee the activities of others on assignments
Mechanical and spatial aptitude with knowledge of electrical and hydraulic schematics and systems
Prior experience with PTC Windchill, Arbortext, Creo Illustrate, Adobe Framemaker, Acrobat Pro, Photoshop, and CorelDraw
Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
Experience with CAD, Illustration, or Graphics artwork


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