Technical Writer Contractor

RepeatMD is a rapidly growing SaaS company in the ecommerce and medtech space that was founded in October 2021.

We have established product-market fit, closed a Series A in September 2023, and are now looking to scale our company. We are a team on a mission to help our clients in the medical aesthetics industry transform their patients' lives. We know providers (including med spas, plastic surgeons, dermatologists, etc.) didn't go into business to focus on sales, so we make software that helps them grow their practices so they can focus on what matters most: their patients. Our quickly-growing team is headquartered in Houston and New York City, with team members distributed across the US and internationally.

Our Culture:

We believe that everyone has the right to grow and we look for people who exceed expectations. Our commitment to this ideal enables us to seek out the best outcomes for our clients and people, who we encourage to pursue constant, never-ending improvement. For us, achieving growth is rooted in the notion that our success is your success, a belief embedded in our culture that empowers us to push our industry forward and achieve purposeful innovation.

In today's digital world, we communicate our brand identity to prospective employees with the belief that an online presence is just as vital as the organization's physical presence. Ultimately, we strive to give remote candidates the same positive experiences that they would receive face-to-face.

Our Core Values

Our Success is your Success: We believe that the true measure of success is the success you bring others.

Constant Never Ending Improvement: We believe continuous improvement is better than delayed perfection.

Purposeful Innovation: We believe your desire to succeed should be greater than your fear of failure.

Exceed Expectations: We believe that those who win BIG in business bring the most value to the marketplace and their clients.

Journey Before Destination: We believe in long-term thinking and enjoying the process along the way.

Team on a Mission: We believe we’re in this together and will only surround ourselves with those who believe the same.

Overview

We are hiring a Technical Writer Contractor for a 2 month assignment to help RepeatMD stand up a Product Manual. The project aims to consolidate all essential information about the product, including feature functionality and nuances, client value propositions, into a single, internally accessible product manual.

Responsibilities

Develop a centralized product manual that serves as a hub for information, feeding into various channels such as the client help center, internal and external training materials, and product release notes.
Guarantee consistency and accuracy of information across all channels to enhance the user experience.
Implement a system where the end product seamlessly feeds information to different channels, ensuring that updates and changes are reflected uniformly.
Leverage existing information, documents, artifacts, and infrastructure to ensure a seamless integration process.

Qualifications

Platform knowledge: JIRA, Confluence, Storyboard
Bachelor's Degree or similar experience in Writing, Communications, or Computer Science.
Proven experience in product documentation, preferably in a technical or software development environment.
Strong organizational and project management skills.
Excellent communication and collaboration abilities.
Ability to work under tight deadlines and deliver high-quality results.
Portfolio of writing samples for review.

This is a remote position paying $50 per hour for 40 hours per week.

RepeatMD is an Equal Opportunity Employer. We highly value diversity of thought and experience at our company and encourage people of all backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.