Technical Writer

$90k – $110k

As an IT Integration Services Technical Writer on our team, you will support a customer with documenting governance processes and procedures for workflows associated with the Enterprise Information Technology Service Management Infrastructure. This is part of an effort to create a comprehensive technology and process stack for establishing, implementing, maintaining, and continually improving the service management system. You will support integration across projects/programs and collaborate/coordinate among service owners and with other mission stakeholders. You will:

Provide support to Modern Services Portal initiative. This web portal will provide all users with a central location to request EIS services, determine status of requests, and determine operational status of EIS services.
Document service workflows recommend changes to support standardization goals.
Document formal procedures for governance of service workflow processes.

Requirements:

Candidate must hold an Active TS/SCI with Poly Security Clearance.

Six (6) years' experience as a Technical Writer in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional Technical Writer experience may be substituted for a bachelor's degree.
Must be proficient with Microsoft Office applications, especially MS Word.
Must have experience supporting clear, effective documentation of complex technologies and their processes, procedures, and governance.
Position requires TS/SCI clearance with polygraph.

Desired Skills:

The ideal candidate would have ability to create and edit reusable Microsoft Office Document templates (.dot files)