Senior Specialist, Communications

Disneyland Resort is looking for a creative, dynamic communicator to join the External Communications team to help enhance and protect the reputation of the resort. As part of this team, you’ll play a meaningful role in telling compelling stories on a variety of platforms to highlight the resort as an inclusive, great place to work, a tentpole community and business partner, and an environmental steward, among other positive reputational angles.

What You Will Do

As part of the broader Communications & Public Affairs division, you will work closely with the Disney Ambassadors of Disneyland Resort, public relations, corporate social responsibility, external affairs, internal communications, and executive communications – in addition to partnering with other business units across the resort and company. This role with the External Communications/Media Relations team is a one-of-a-kind opportunity, an excellent fit for a highly strategic, tenacious, and hardworking self-starter. Think you’d be a good match? We’d love to hear from you!

Responsibilities include but are not limited to:

Support the day-to-day priorities of the External Communications team, including: email newsletter development and distribution; social media content planning, creation, and editing; media list building and pitching; and fact-checking and conducting research.
Pull back the curtain to showcase our unique jobs, work culture, and cast-exclusive opportunities on owned brand channels such as the Disneyland Cast & Community and Disneyland Ambassador social media platforms, as well as by pitching and placing strategic stories with earned media outlets
Identify, strategize, and implement strong storytelling opportunities by building and managing relationships with partners across the Communications and Public Affairs division, as well as the entire resort operation and beyond
Support the Disney Ambassador program by developing engaging social media content (including brainstorming content ideas, filming and editing video and photo assets), and assisting with programming events in the community
Assist with issues management by developing FAQs, messaging, and media statements and acting as a strategic thought partner
Support various projects and initiatives by developing copy, press releases, media pitches, fact sheets, communication plans, visual assets, and collateral, as needed
Help manage incoming media inquiries and media stories, host media on and off property, and act as on-call resort representative as needed

Required Qualifications & Skills

3+ years of experience in a professional communications role/environment
Outstanding copywriting and editing skills, and the ability to adjust to varying tones, voices, and styles to meet the needs of various platforms and audiences.
Expert knowledge of AP style with SEO experience
Excellent project management skills, great attention to detail, and the ability to craft the strategy of a project or initiative alongside partners from different departments
Willingness to learn and adapt to unique Disney processes and ways of storytelling
Proven experience as a strategic and creative social media content creator
The ability to shift storytelling styles to match current digital trends and algorithms.
Excellent verbal communication skills and the ability to handle confidential information
Ability to work in-office in Anaheim four days a week, plus have access to Wi-Fi for occasional remote work
Ability to work flexible hours, sometimes including early mornings, late evenings, weekends, and holidays

Preferred Qualifications

Professional PR agency experience or experience working with media or in a newsroom
Experience with Adobe Creative Suite, videography and/or photography (Adobe Premiere Pro)
Basic graphic design abilities and experience with Canva, Photoshop, and similar tools
Passion for Disney culture and desire to contribute to the reputation of the resort
Website content management skills, including the ability to populate content and images into a WordPress (or similar) website

Education

Bachelor's degree in communication, journalism, or a related field