Content Lead (Tax Research and Content)

Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the financial and risk, legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.

The Content Lead is responsible for overseeing a highly effective tax research and content function that delivers accurate and timely content enhancements and updates to customers of ONESOURCE™ applications and offerings.

About the Role

In this opportunity as Content Lead, you will:

Responsible for day-to-day supervision of all processes and procedures for high quality content releases that meet or exceed customer expectations

Develops and coaches team members

Assigns and delegates work to staff

Responsible for meeting assigned schedules and targets

Participates in performance management process

Participates in process improvement initiatives

Communicate and discuss tax concepts with tax professionals as well as non-tax professionals functioning as an indirect tax adviser internally and externally

Lead content projects; planning and estimates, resourcing, detailed design requirements, implementation and rigorous quality assurance; assign tasks, track and monitor progress, report status

Provide tax expertise to business unit peers within Product Management, Marketing, and Customer Support

About You

You’re a fit for the role of Content Lead if your background includes:

6+ years of indirect tax experience; 4+ years tax calculation and compliance software experience

Some experience leading teams

Excellent knowledge and deep understanding of Indirect Tax rules and regulations that impact tax calculation and compliance; Deep tax analytical skills with the ability to determine the accurate tax decision with appropriate legal support

Ability to handle complex tax content projects in a multi-tasking environment, perform research, meet strict content deadlines and budgets

Experience working closely with customer support, development and product management to meet and exceed the needs of a specific customer, group of customers or all customers

Ability to put the customer at the center of content activities and decision-making, from supporting a tax jurisdiction legislation change to content implementation and delivery

Written and spoken fluency in English

Willing to travel up to 10%