Head of Corporate Reputation and Crisis Management - Level 7

Visa seeks a Head of Corporate Reputation and Crisis Management to advance crisis preparedness, and lead communications on a broad range of issues, including litigation, introduction of regulation, and service disruptions. The successful candidate will also work proactively to enhance the company’s reputation by managing corporate news surrounding mergers, acquisitions and strategic partnerships. The jobholder will be responsible for identifying and tracking potential threats to the organization, assisting with the development protocols and processes to mitigate those threats, and partnering with others in the organization on response efforts.

We seek to hire a team member who is equal parts fire fighter and storyteller. We want the person who can run a tight war room but do so with an eye toward an aspirational narrative. The successful candidate understands that the best way to solve a crisis is to constantly build a story that connects influencers to the brand and builds reputation over time.