Jr. Managing Editor of Client Content

Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been named the Best Place To Work in Pennsylvania 8 times in a row and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!

We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.

You Might Be a Great Fit For This Position if You Have…

A Bachelor’s Degree

Successful FXers in this role have majored in English, Communications, Business, Project Management, and beyond

GPA above 3.4

A Few Related Skills And Experiences

(This is an entry-level role, and experience in every one of these areas is not required - we will train you on what you need to know! But the following skills/experience are awesome to have, and will help get your career off to a running start):

Part-time/summer job/internship experience is a must

Customer service experience in any industry

Advertising/marketing agency experience

Digital marketing experience

Excellent written and verbal communication skills

Experience Coordinating The Workflow And Deadlines Of Other

Coaching/mentoring experience

Any of these Signature FXer Traits!

You have brilliant written and verbal communications skills, with stellar attention to detail

You have top-notch interpersonal and people skills - you find it easy to connect with others and find common ground!

You’re passionate about creative communication and relationship building

You have stellar organization and time management skills, and are adept at juggling projects while efficiently handling a large volume of work

You have a self-driven mentality with an entrepreneurial spirit — you take initiative on tasks and projects and love finding ways to make processes better and more efficient!

You have an interest in the web and stay up-to-date on new and developing technologies

You are a professional, dependable, and independent worker with a strong work ethic

You have an exceptional level of follow-through

You are a proactive, creative problem-solver who faces challenges with a can-do mindset

You possess excellent time/project management skills

You have solid analytical skills and a knack for making data-driven decisions

You work with a sense of urgency and can consistently meet deadlines

You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

If any of these sound like you, then we want to hear from you! We are committed to growing 1% better everyday, and we believe working at WebFX could quite possibly make your life 1(00)% better - after all, you would be surrounded by the #BestCoworkersinPA!

In This Role, You’ll Get To…

Mentor a team of 12+ copywriters/copy editors, including coordinating daily project workload, providing positive and constructive feedback on both hard and soft skills and contributing to team-bonding initiatives
Assign copy projects to writers with a thoughtful eye toward matching the right writer with the right client as well as ensuring deadlines stay on track
Establish and maintain relationships with each writer by holding regular 1 on 1s as well as leading annual review calls
Identify growth and strength areas for all team members, help them choose goals targeting growth areas and support them in pursuing these goals
Act in a customer service role while interacting with account managers about copy projects and troubleshooting their questions and concerns
Answer and field incoming questions from writers and account managers about specific copy projects
Process copy revision requests from clients, including updating the client notes with takeaways and assigning the revision project out to a writer
Plan and implement process improvements and special projects on an ongoing basis to help streamline workflows and support team-wide goals and initiatives
Think critically and creatively to resolve snags as they come up with projects and be of service to writers, account managers and fellow Copy PMs
Collaborate with fellow Copy PMs on projects as needed, taking accountability for tasks

A Typical ‘Day in the Life’ Might Consist of:

5% setting weekly, monthly and quarterly goals for client projects and deliverables

5% grading writer/editor trial projects

20% implementing process improvements and special projects

25% mentoring, coaching and building relationships with writers

45% ensuring project completion and fielding project-specific questions from writers and account managers

100% pursuing your own personal best while delivering real-world impact for our clients!