Venue
The Westin Singapore
The Westin Singapore, 12 Marina View, Tower 2 Asia Square, Singapore 018961

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Submission deadline 27 Nov 2019 5:00pm EST (about 2 years ago)
Date Awarded 5 Mar 2020 5:00pm EST (almost 2 years ago)
Region APAC
Details

Retail Banker International (RBI) Asia Trailblazer Summit and Awards is a platform for strategic executives to evaluate avenues for growth and innovation, offering attendees an opportunity to explore, compare and decide on your future technology investments.

Following a full day of panel discussions, case studies and keynote presentations forecasting the future of banking, the summit concludes with a gala awards ceremony that celebrates the best in class retail banking institutions and individuals for their innovative service offering and commitment to customer excellence.

The platform delivers an exceptional networking experience bringing together the most senior retail banking executives, vendors and other key industry stakeholders from across Asia.

Categories

ASIA TRAILBLAZER AWARDS:
• Asia Trailblazer of the Year 2020 (Individual)
• Asia Trailblazer of the Year 2020 (Institution)

HUMAN CAPITAL & SOCIETY
• Best CSR Initiative
• Best Staff Training and Development Programme
• Excellence in Employee Engagement
• Excellence in Graduate Employment Programme

INSTITUTIONAL AWARDS
• Best Retail Bank – Bahrain
• Best Retail Bank – Bangladesh
• Best Retail Bank – Brunei
• Best Retail Bank – Cambodia
• Best Retail Bank – Hong Kong
• Best Retail Bank – India
• Best Retail Bank – Indonesia
• Best Retail Bank – Japan
• Best Retail Bank – Korea
• Best Retail Bank – Kuwait
• Best Retail Bank – Laos
• Best Retail Bank – Mainland China
• Best Retail Bank – Malaysia
• Best Retail Bank – Myanmar
• Best Retail Bank – Oman
• Best Retail Bank – Pakistan
• Best Retail Bank – Philippines
• Best Retail Bank – Qatar
• Best Retail Bank – Saudi
• Best Retail Bank – Singapore
• Best Retail Bank – Sri Lanka
• Best Retail Bank – Taiwan
• Best Retail Bank – Thailand
• Best Retail Bank – Vietnam
• Best Retail Bank – Qatar

TRAILBLAZER IN ARTIFICIAL INTELLIGENCE, MACHINE LEARNING & DATA ANALYTICS
• Best Application of Data Analytics
• Best Use of IOT
• Best Use of Machine Learning
• Trailblazing Use of AI in Financial Services

TRAILBLAZER IN CUSTOMER EXPERIENCE & SEGMENTATION
• Best Credit Scoring Innovation
• Excellence in Customer Centricity
• Excellence in Mass Affluent Banking
• Excellence in Service Innovation
• Excellence in SME Banking

TRAILBLAZER IN DIGITAL DISTRIBUTION
• Best Credit Scoring Innovation
• Best App for Customer Experience
• Best Digital Banking Initiative
• Best Online Securities Platform
• Excellence in App Security Implementation
• Excellence in Internet Banking
• Excellence in Mobile Banking

TRAILBLAZER IN DIGITAL PAYMENTS
• Best Mobile Wallet Initiative
• Best Payment Innovation
• Best Remittances initiative

TRAILBLAZER IN MARKETING & COMMUNICATIONS
• Best Advertising Campaign
• Best Loyalty/Rewards Programme
• Best Loyalty/Rewards Strategy
• Best Social Media Marketing Campaign

TRAILBLAZER IN OMNICHANNEL
• Best Core Banking System Initiative
• Best Multi-Channel Offering
• Excellence in OmniChannel Integration

TRAILBLAZER IN PHYSICAL CHANNELS
• Best ATM and self-service Innovation
• Most Innovative Branch Offering

TRAILBLAZER IN PROCESS INNOVATION
• Best Credit Scoring Innovation
• Best Innovation Programme
• Dynamic Third-Party Collaboration
• Excellence in Client On-Boarding
• Excellence in Loan Origination

TRAILBLAZER IN PRODUCT INNOVATION
• Best Credit Card Initiative
• Best Debit Card Initiative
• Best Loan Offering
• Best Mortgage Offering
• Best Online Securities Platform
• Best Retirement Product and Service Initiative
• Best Savings Plan Offering

Past winners

2019 Winners

ASIAN TRAILBLAZER OF THE YEAR
• Asian Trailblazer of the Year (Individual)
Suvo Sarkar, Emirates NBD
• Asian Trailblazer of the Year (Institutional)
Emirates NBD

EAST ASIA TRAILBLAZER
• Best Retail Bank – Taiwan
CTBC Bank Taiwan
• Best Retail Bank - Hong Kong
Standard Chartered HK

GCC TRAILBLAZER
• Best Retail Bank UAE
Emirates NBD

HUMAN CAPITAL & SOCIETY
• Excellence in Graduate Employment Programme
Cathay United Bank
Overseas localization X International Talents Forecast
•Best CSR Initiative
Maybank Cambodia
• Excellence in Employee Engagement
Ngern Tid Lor Company Limited
• Best Staff Training and Development Programme
United Overseas Bank

SOUTH EAST ASIA TRAILBLAZER
• Best Retail Bank - India
ICICI Bank India
• Best Retail Bank - Thailand
UOB Thailand
• Best Retail Bank - Philippines
Security Bank Philippines
• Best Retail Bank - Singapore
DBS Bank Singapore
• Best Retail Bank - Malaysia
Maybank Malaysia
• Best Retail Bank - Indonesia
PT Bank CIMB Niaga Tbk.
• Best Retail Bank - Cambodia
Maybank Cambodia
• Best Retail Bank - Vietnam
SacomBank

TRAILBLAZER IN ARTIFICIAL INTELLIGENCE MACHINE LEARNING AND DATA ANALYTICS
• Trailblazing use of AI in financial service
Citibank Singapore Limited
• Best Application of Data Analytics
DBS Singapore
• Best Use of Machine Learning
DBS Singapore

TRAILBLAZER IN CUSTOMER EXPERIENCE AND SEGMENTATION
• Excellence in Mass Affluent Banking
Bank of Ayudhya (Krungsri) - Krungsri Prime
• Best Credit Scoring Innovation
CTBC Bank Taiwan
• Excellence in Service Innovation
DBS Singapore
• Excellence in SME Banking
RHB Bank Malaysia
RHB Group Utilising Social Media to Drive Growth Amongst SME
• Excellence in Customer Centricity
United Overseas Bank - UOB Income Builder

TRAILBLAZER IN DIGITAL DISTRIBUTION
• Best Digital Banking Initiative
Alliance Bank Malaysia Berhad
Cash2Home
• Best App for Customer Experience
CTBC Bank Taiwan
• Excellence in Mobile Banking
Krungsri Consumer
Uchoose - The Lifestyle Mobile App
• Excellence in Internet Banking
PT Bank CIMB Niaga Tbk.
• Best Online Securities Platform
Kristal Advisors

TRAILBLAZER IN DIGITAL PAYMENTS
• Best Mobile Wallet Initiative
Citibank Singapore Limited
• Best Remittance Initiative
Standard Chartered Bank - SC Mobile 2.0 – here for good
• Best Payment Innovation
Taishin International Bank - Pay+ (new payment service)
• Best Payment Innovation
UnionBank of the Philippines

TRAILBLAZER IN MARKETING AND COMMUNICATIONS
• Best Loyalty/Rewards Programme
DBS Singapore - POSB Everyday Card
• Best Loyalty/Rewards Strategy
DBS Singapore
• Best Social Media Marketing Campaign (e-Ang Pow)
Maybank Malaysia
• Best Advertising Campaign
Maybank Singapore

TRAILBLAZER IN OMNI CHANNEL
• Excellence in OmniChannel Integration (Maybank2u)
Maybank Malaysia
• Best Multi-Channel Offering
RBL Bank India
• Best Multi-Channel Offering
Sacombank Vietnam
• Excellence in OmniChannel Integration
Taishin International Bank

TRAILBLAZER IN PHYSICAL CHANNELS
• Best ATM and self-service Innovation
DBS Singapore - ATM Smart Withdrawal
• Most Innovative Branch Offering
Maybank Singapore - MSpace at Maybank V4

TRAILBLAZER IN PROCESS INNOVATION
• Dynamic Third-Party Collaboration
DBS Singapore - API Developers Program
• Excellence in Loan Origination
DBS Singapore - DBS Home Planner
• Excellence in Client On-Boarding
Paytm Payments Bank India - Paytm - Building a Truly Digital Bank for India
• Best Innovation Programme
PT Bank Danamon Indonesia - Danamon UDP – Unified Digital Platform
• Best Mortgage Offering
ICICI Bank India - Developer High Rise
• Best Credit Card Initiative (DUO)
IndusInd Bank
• Best Debit Card Initiative
KASIKORNBANK
• Best Loan Offering
Maybank Singapore
• Best Saving Plan Offering
Standard Chartered Korea
• Best Retirement Product and Service Initiative
United Overseas Bank - Income Builder