ABF Retail Banking Awards 2024 | Charlton Media Group | 3 May 2024 | Sands Expo & Convention Centre, 10 Bayfront Ave, Singapore 018956

In its 18th year, the esteemed Asian Banking & Finance Retail Banking Awards is making a return as the foremost awards program for the banking and finance industry in Asia. This prestigious event aims to acknowledge and honor outstanding entities that are reshaping the retail banking landscape. Serving as a distinguished platform, the awards program enables retail banks to highlight their innovative solutions, retail products, digital banking breakthroughs, and exceptional customer experiences that have redefined industry standards.

The sector is experiencing continuous evolution and innovation, driven by new technologies, and heightened competition. Now, more than ever, it's important to recognise and celebrate the retail banking sector's outstanding performance, innovation, and leadership!

2023 Winners

SME Bank of the Year - UAE
• Abu Dhabi Commercial Bank

New SME Lending Product of the Year - UAE
• Abu Dhabi Commercial Bank

Domestic Retail Bank of the Year - Cambodia
• Advanced Bank of Asia Limited (ABA Bank)

Mortgage and Home Loan Product of the Year - Malaysia
• Affin Bank Berhad

Digital Consumer Banking Initiative of the Year - India
• Airtel Payments Bank

Employer Award of the Year - Bronze
• Airtel Payments Bank

Virtual Bank of the Year - Malaysia
• Al Rajhi Banking & Investment Corporation (Malaysia) Bhd

New Consumer Lending Product of the Year - Malaysia
• Alliance Bank Malaysia Berhad

Financial Inclusion Initiative of the Year - Malaysia
• Alliance Bank Malaysia Berhad

Branch Innovation of the Year - Gold
• AmBank Group

Mobile Banking & Payment Initiative of the Year - Malaysia
• AmBank Group

Domestic Retail Bank of the Year - Armenia
• Ardshinbank CJSC

Finance Company of the Year - Philippines
• Asialink Finance Corporation

SME Financial Inclusion Initiative of the Year - Philippines
• Asialink Finance Corporation

Domestic Retail Bank of the Year - India
• Axis Bank Limited

Digital Transformation of the Year - India
• Axis Bank Limited

Remittance Company of the Year - Myanmar
• Ayeyarwaddy Farmers Development Bank

Domestic Retail Bank of the Year - Brunei
• Baiduri Bank

Islamic Banking Initiative of the Year - Indonesia
• Bank Aladin Syariah

Millennial Product Initiative of the Year - Thailand
• Bank of Ayudhya Public Company Limited

Financial Inclusion Initiative of the Year - Thailand
• Bank of Ayudhya Public Company Limited

AI & Machine Learning Initiative of the Year - Thailand
• Bank of Ayudhya Public Company Limited

Mobile Banking & Payment Initiative of the Year - Thailand
• Bank of Ayudhya Public Company Limited

SME Bank of the Year - Hong Kong
• Bank of China (Hong Kong)

Digital Business Banking Initiative of the Year - Hong Kong
• Bank of China (Hong Kong)

Mobile Banking & Payment Initiative of the Year - Hong Kong
• Bank of China (Hong Kong)

Digital Transformation of the Year - Hong Kong
• Bank of China (Hong Kong)

ESG Program of the Year - Silver
• Bank of the Philippine Islands

Branch Innovation of the Year - Silver
• Bank SinoPac

AI & Machine Learning Initiative of the Year - Taiwan
• Bank SinoPac

Analytics Initiative of the Year - Taiwan
• Bank SinoPac

Mobile Banking & Payment Initiative of the Year - Taiwan
• Bank SinoPac

Financial Inclusion Initiative of the Year - Philippines
• BDO Foundation

Private Bank of the Year - Philippines
• BDO Private Bank

SME Bank of the Year - Vietnam
• BIDV

SME Bank of the Year - Cambodia
• Cambodia Public Bank

SME Financial Inclusion Initiative of the Year - Cambodia
• Chip Mong Bank

Domestic Retail Bank of the Year - Taiwan
• Cathay United Bank

Insurance Product Innovation of the Year - Taiwan
• Cathay United Bank

SME Bank of the Year - Myanmar
• CB Bank

Rural/Cooperative Bank of the Year - Philippines
• Cebuana Lhuillier Rural Bank, Inc.

Banking for Women Initiative of the Year - Taiwan
• Chang Hwa Commercial Bank

Wealth Management Platform of the Year - Thailand
• CIMB Thai Bank Public Company Limited

Analytics Initiative of the Year - Thailand
• CIMB Thai Bank Public Company Limited

Digital Consumer Banking Initiative of the Year - Sri Lanka
• Commercial Bank of Ceylon PLC

SME Bank of the Year - Sri Lanka
• Commercial Bank of Ceylon PLC

SME Digital Innovation of the Year - Malaysia
• CIMB Bank Berhad

Strategic Partnership of the Year - Taiwan
• CTBC Bank

Credit Card Initiative of the Year - Taiwan
• CTBC Bank

Investment Product Innovation of the Year - Vietnam
• DNSE Securities

Online Securities Platform of the Year - Vietnam
• DNSE Securities

Retirement Solutions of the Year - Taiwan
• E.SUN Bank

Domestic Retail Bank of the Year - UAE
• EMIRATES NBD

Analytics Initiative of the Year - UAE
• EMIRATES NBD

Domestic Retail Bank of the Year - Kazakhstan
• Eurasian Bank

Start-up Banking Initiative of the Year - India
• Fam

SME Bank of the Year - Taiwan
• First Commercial Bank

Digital Business Banking Initiative of the Year - Taiwan
• First Commercial Bank

Debit Card Initiative of the Year - Philippines
• GoTyme Bank Corporation

Digital Wallet Initiative of the Year - Philippines
• GoTyme Bank Corporation

Mortgage and Home Loan Product of the Year - Thailand
• Government Housing Bank, Thailand

Analytics Initiative of the Year - Pakistan
• Habib Bank Limited

Digital Business Banking Initiative of the Year - Pakistan
• Habib Bank Limited

Digital Consumer Banking Initiative of the Year - Pakistan
• Habib Bank Limited

SME Financial Inclusion Initiative of the Year - Singapore
• Helicap

Marketing & Brand Initiative of the Year - Sri Lanka
• HNB Finance PLC

Sustainability Initiative of the Year - Vietnam
• Ho Chi Minh City Development Joint Stock Commercial Bank (HDBank)

SME Bank of the Year - Malaysia
• Hong Leong Bank Malaysia

ASEAN Finance Company of the Year
• Hong Leong Finance

Financial Inclusion Initiative of the Year - Hong Kong
• HSBC

Investment Product Innovation of the Year - Hong Kong
• HSBC

Marketing & Brand Initiative of the Year - Hong Kong
• HSBC

Strategic Partnership of the Year - Hong Kong
• HSBC

Wealth Management Platform of the Year - Hong Kong
• HSBC

Analytics Initiative of the Year - Hong Kong
HSBC PayMe

Millennial Product Initiative of the Year - Hong Kong
• HSBC

International Retail Bank of the Year - Bangladesh
• HSBC Bangladesh

Marketing & Brand Initiative of the Year - Bangladesh
• HSBC Bangladesh

International Retail Bank of the Year - Vietnam
• HSBC Bank (Vietnam) Ltd.

Credit Card Initiative of the Year - Vietnam
• HSBC Bank (Vietnam) Ltd.

Consumer Finance Product of the Year - Australia
• HSBC Bank Australia Limited

Credit Card Initiative of the Year - Australia
• HSBC Bank Australia Limited

New Consumer Lending Product of the Year - Australia
• HSBC Bank Australia Limited

International Retail Bank of the Year - Mainland China
• HSBC China

AI & Machine Learning Initiative of the Year - Mainland China
• HSBC China

International Retail Bank of the Year - India
• HSBC India

International Retail Bank of the Year - Philippines
• HSBC Philippines

Wealth Management Platform of the Year - Philippines
• HSBC Philippines

Digital Transformation of the Year - Singapore
• HSBC Singapore

Mortgage and Home Loan Product of the Year - Singapore
• HSBC Singapore

Strategic Partnership of the Year - Singapore
• HSBC Singapore

International Retail Bank of the Year - Sri Lanka
• HSBC Sri Lanka

Consumer Finance Product of the Year - Singapore
• Hugosave (Atlas Consolidated Pte Ltd)

Financial Inclusion Initiative of the Year - Singapore
• Hugosave (Atlas Consolidated Pte Ltd)

Strategic Partnership of the Year - Thailand
• Kasikorn Global Payment Co., Ltd.

Consumer Finance Product of the Year - Thailand
• KASIKORNBANK PCL

Digital Wallet Initiative of the Year - Thailand
• KASIKORNBANK PCL

Domestic Retail Bank of the Year - Myanmar
• KBZ Bank

Core Banking System Initiative of the Year - Myanmar
• KBZ Bank

Automobile Lending Initiative of the Year - Thailand
• Krungsri Auto under Bank of Ayudhya PLC.

Marketing & Brand Initiative of the Year - Malaysia
• Malayan Banking Berhad

Service Innovation of the Year - UAE
• Mashreq

Digital Consumer Banking Initiative of the Year - UAE
• Mashreq
New Consumer Lending Product of the Year - UAE
• Mashreq

Wealth Management Platform of the Year - UAE
• Mashreq

Virtual Bank of the Year - Philippines
• Maya

Digital Wallet Initiative of the Year - Malaysia
• Maybank

International Retail Bank of the Year - Cambodia
• Maybank Cambodia

Strategic Partnership of the Year - Philippines
• Maybank Philippines, Inc.

Domestic Retail Bank of the Year - Pakistan
• Meezan Bank

AI & Machine Learning Initiative of the Year - Pakistan
• Meezan Bank

Meezan Bank Data Governance Initiative of the Year - Pakistan
• Meezan Bank

Consumer Finance Product of the Year - Taiwan
• Mega International Commercial Bank

Mobile Banking & Payment Initiative of the Year - Vietnam
• Military Commercial Joint Stock Bank (MB Bank)

New Consumer Lending Product of the Year - Hong Kong
• Mox Bank

Open Banking Initiative of the Year - Vietnam
• Nam A Bank

Risk Initiative of the Year - Vietnam
• Nam A Bank

Domestic Retail Bank of the Year - Sri Lanka
• National Development Bank PLC

Banking for Women Initiative of the Year - Sri Lanka
• National Development Bank PLC

SME Bank of the Year - Nepal
• Nepal SBI Bank Limited

Digital Business Banking Initiative of the Year - Nepal
• Nepal SBI Bank Limited

Innovation of the Year - Malaysia
• NeuXP Service

ASEAN SME Bank of the Year
• OCBC Bank

SME Bank of the Year - Indonesia
• OCBC NISP

Customer Service Initiative Award - Singapore
• OCBC Securities

Domestic Retail Bank of the Year - Oman
• Oman Arab Bank

SME Payment Solutions of the Year - Oman
• Oman Arab Bank

Start-up Banking Initiative of the Year - Cambodia
• Oriental Bank

Fintech Digital Innovation of the Year - Philippines
• Pera Hub

Finance Company of the Year - Hong Kong
• PrimeCredit Limited

Banking for Women Initiative of the Year - Indonesia
• PT Bank CIMB Niaga Tbk

Digital Consumer Banking Initiative of the Year - Indonesia
• PT Bank CIMB Niaga Tbk

Consumer Finance Product of the Year - Indonesia
• PT Bank CTBC Indonesia

ESG Program of the Year - Silver
• PT Bank HSBC Indonesia

Digital Business Banking Initiative of the Year- Indonesia
• PT Bank HSBC Indonesia

Mobile Banking & Payment Initiative of the Year - Indonesia
• PT Bank Mandiri (Persero) Tbk

New Consumer Lending Product of the Year - Indonesia
• PT Bank Mandiri (Persero) Tbk

PT Bank Tabungan Negara (Persero) Tbk

Wealth Management Platform of the Year - Indonesia
• PT Bank Mandiri (Persero) Tbk

SME Financial Inclusion Initiative of the Year - Indonesia
• KoinWorks

Mortgage and Home Loan Product of the Year - UAE
• RAK Bank

Fraud Initiative of the Year - UAE
• RAK Bank

Islamic Banking Initiative of the Year - UAE
• RAKislamic

Remittance Company of the Year - Philippines
• Rizal Commercial Banking Corporation

SME Bank of the Year - Philippines
• Rizal Commercial Banking Corporation

Marketing & Brand Initiative of the Year - Philippines
• Rizal Commercial Banking Corporation

Credit Card Initiative of the Year - Philippines
• RCBC Bankard Services Corporation

Domestic Retail Bank of the Year - Malaysia
• RHB Banking Group

Millennial Product Initiative of the Year - Malaysia
• RHB Banking Group

SME Digital Innovation of the Year - Vietnam
• Sacombank

Strategic Partnership of the Year - Vietnam
• Saigon-Hanoi Commercial Joint Stock Bank

Banking for Women Initiative of the Year - Vietnam
• Saigon-Hanoi Commercial Joint Stock Bank

Finance Company of the Year - Myanmar
• SATHAPANA Limited

New Consumer Lending Product of the Year - Philippines
• Security Bank Corporation

Service Innovation of the Year - Myanmar
• Shwe Rural and Urban Development Bank Ltd.

Financial Inclusion Initiative of the Year - Bangladesh
• Social Islami Bank Limited

International Retail Bank of the Year - Taiwan
• Standard Chartered Bank (Taiwan) Limited

Digital Consumer Banking Initiative of the Year - Taiwan
• Standard Chartered Bank (Taiwan) Limited

Investment Product Innovation of the Year - Taiwan
• Standard Chartered Bank (Taiwan) Limited

International Retail Bank of the Year - Singapore
• Standard Chartered Bank (Singapore) Limited

Online Securities Platform of the Year - Singapore
• Standard Chartered Bank (Singapore) Limited

Structured Products Platform of the Year - Hong Kong
• Standard Chartered Bank (Singapore) Limited

Wealth Management Platform of the Year - Singapore
• Standard Chartered Bank (Singapore) Limited

Investment Product Innovation of the Year - Singapore
• Standard Chartered Bank (Singapore) Limited

New Consumer Lending Product of the Year - Singapore
• Standard Chartered Bank (Singapore) Limited

Wealth Management Platform of the Year - Brunei
• Standard Chartered Securities (B) Sdn Bhd

ESG Program of the Year - Gold
• Standard Chartered Bank (Hong Kong) Limited

Standard Chartered Bank (Hong Kong) Limited
• Standard Chartered Bank (Hong Kong) Limited

International Retail Bank of the Year - Hong Kong
• Standard Chartered Bank (Hong Kong) Limited

Employer Award of the Year - Gold
• Standard Chartered Bank (Hong Kong) Limited

SME Payment Solutions of the Year - Hong Kong
• Statrys

Wealth Management Fintech of the Year - Singapore
• Syfe

Financial Inclusion Initiative of the Year - Taiwan
• Taishin International Bank

New Consumer Lending Product of the Year - Taiwan
• Taishin International Bank

Domestic Retail Bank of the Year - Vietnam
• Techcombank

External Social Initiative of the Year - Vietnam
• Techcombank

SME Payment Solutions of the Year - Vietnam
• Techcombank

Domestic Retail Bank of the Year - Hong Kong
• The Bank of East Asia, Limited

Digital Consumer Banking Initiative of the Year - Hong Kong
• The Bank of East Asia, Limited

Payment Infrastructure Platform of the Year - Singapore
• Thunes

Virtual Bank of the Year - Vietnam
• TNEX

Consumer Finance Product of the Year - Vietnam
• TNEX

Virtual Bank of the Year - Singapore
• Trust Bank Singapore

Digital Consumer Banking Initiative of the Year - Singapore
• Trust Bank Singapore

Financial Inclusion Initiative of the Year - India
• Ujjivan Small Finance Bank

Branch Innovation of the Year - Bronze
• Union Bank of the Philippines

Domestic Retail Bank of the Year - Philippines
• Union Bank of the Philippines

Digital Business Banking Initiative of the Year - Philippines
• Union Bank of the Philippines

Digital Transformation of the Year - Philippines
• Union Bank of the Philippines

Mobile Banking & Payment Initiative of the Year - Philippines
• Union Bank of the Philippines

Mobile Banking & Payment Initiative of the Year - Pakistan
• United Bank Limited

Open Banking Initiative of the Year - Philippines
• UNO Digital Bank

Domestic Retail Bank of the Year - Singapore
• United Overseas Bank Limited

Banking for Women Initiative of the Year - Singapore
• United Overseas Bank Limited

Debit Card Initiative of the Year - Singapore
• United Overseas Bank Limited

Fraud Initiative of the Year - Singapore
• United Overseas Bank Limited

Health and Wellness Initiative of the Year - Singapore
• United Overseas Bank Limited

Analytics Initiative of the Year - Singapore
• United Overseas Bank Limited

Mobile Banking & Payment Initiative of the Year - Singapore
• United Overseas Bank Limited

International Retail Bank of the Year - Malaysia
• UOB Malaysia

Employer Award of the Year - Silver
• UOB Thailand

International Retail Bank of the Year - Thailand
• UOB Thailand

Remittance Company of the Year - Vietnam
• Vietcombank Remittance Company

Marketing & Brand Initiative of the Year - Vietnam
• PVcomBank

Digital Transformation of the Year - Vietnam
• PVcomBank

Digital Consumer Banking Initiative of the Year - Vietnam
• Vietnam Technological and Commercial Joint Stock Bank

Virtual Bank of the Year - Hong Kong
• WeLab Bank

Open Banking Initiative of the Year - Taiwan
• Yuanta Commercial Bank

Debit Card Initiative of the Year - Hong Kong
• ZA Bank