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Organizer | Ashton Media |
Submission deadline |
21 Jul 2023 5:00pm AEST
(over 1 year ago)
In your time zone: Jul 21 3am EDT |
Date Awarded |
9 Nov 2023 5:00pm AEDT
(about 1 year ago)
In your time zone: Nov 9 1am EST |
Region | APAC |
Being a customer-obsessed business is no longer a differentiator in a competitive market; it’s the cornerstone of survival. As we all navigate our journey to customer-centricity, take a moment to pause and to recognise and reflect on yours and your team’s hard work, and to celebrate the ways in which you’re championing the customer within your organisation.
Back for their sixth year, The CX awards are the ultimate accolade to benchmark and recognise CX excellence in the ANZ region. Judged by an esteemed panel of your CX peers, the CX Awards go one step further in trying to differentiate the very best leaders, teams, strategies and innovations.
2022 Winners
Best Use Of Customer Data And Insights To Improve CX
• legalsuper
Best Use Of Technology To Revolutionise CX
• Suncorp
Best CX Initiative
• Contact Energy
Best CX Transformation
• JAX Tyres & Auto
CX Team Of The Year
• Optus
Best CX Partner
• Wink
CX Leader Of The Year
• Ayelet Mendel Girin, Group Head of CX, humm Group
Excellence In Customer Service: Elevating Customer Care
• Intuit Australia
Best Employee Experience Initiative
• HSBC
Excellence In Public Sector: The Citizen Experience
• Women’s and Children’s Hospital, South Australia