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Organizer | IQPC |
Date Awarded |
2 Mar 2023 5:00pm AEDT
(almost 2 years ago)
In your time zone: Mar 2 1am EST |
Region | APAC |
The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.
The mission of the CCW Excellence Awards is to raise the bar for the contact centre profession by identifying top practices, superior thinking, creativity, and execution across the full spectrum of contact center functions.
After a particularly extraordinary stretch, the 2023 Awards program celebrate stories of strength, endurance, perseverance, and operational continuity across the profession.
Award Categories
• Agent of the Awards
• Best Contact Centre in Resilience and Crisis Management
• Best in Agent Onboarding and Retention
• Best in Channel Management
• Best in Customer Experience
• Best Employee Wellbeing Program
• Contact Centre of the Year Award
• Customer Contact Leader of the Year Award