Venue
Royal Garden Hotel
Royal Garden Hotel, 2-24 Kensington High St, London W8 4PT, UK

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Organizer Insurance Times
Submission deadline 10 Mar 2023 5:00pm GMT (almost 2 years ago)
In your time zone: Mar 10 12pm EST
Date Awarded 25 May 2023 5:00pm BST (over 1 year ago)
In your time zone: May 25 12pm EDT
Region EMEA
Details

These awards are designed to recognise and reward excellence across claims – the companies, teams and individuals who have direct contact with customers in their hour of need. This vitally important part of the sector continues to be at the forefront of innovation and outstanding customer service and there is much to celebrate.

There are 14 categories this year, 13 of which can be entered, all designed to showcase the best of the best across solution based, specialist and team & individual achievement.

Categories
• Claims Achievement Award
• Claims Product Solution of the Year
• Claims Service Solution of the Year
• Claims Startup
• Claims Team of the Year
• Claims Training Excellence Award
• Commercial Lines Claims Excellence Award
• Credit Hire Solution of the Year
• Customer Care Solution of the Year
• Fraud Solution of the Year
• Legal Claims Management Team of the Year
• Personal Lines Claims Excellence Award
• Third Party Claims Management Team of the Year
• Claims Champion of the Year

Past winners

2022 Winners

Claims Achievement Award
• Nuvalaw in joint venture with Trust Arbitration

Claims Champion of the Year
• Billy Hinken, Pen Underwriting

Claims Product Solution of the Year – Claims Management Platforms & Software
• Synergy Cloud

Claims Product Solution of the Year – FNOL
• QBE

Claims Product Solution of the Year – General
• Cazoo Data Services

Claims Product Solution of the Year – Legal Services & Support
• Horwich Farrelly (HOLT)

Claims Service Solution of the Year – General
• Ageas

Claims Service Solution of the Year – Technology Supplier
• Davies

Claims Startup
• Claimspace Limited

Claims Team of the Year – Digital Transformation
• Ageas

Claims Team of the Year – General
• ETA

Claims Team of the Year – Motor
• Zurich Insurance UK

Claims Training Excellence Award
• Horwich Farrelly

Commercial Lines Claims Excellence Award
• Covéa Insurance

Credit Hire Solution of the Year
• Arbitrate Limited

Customer Care Solution of the Year
• CFC Cyber Threat Analysis Team

Fraud Solution of the Year
• Covéa Insurance

Legal Claims Management Team of the Year
• DWF

Personal Lines Claims Excellence Award
• Covéa Insurance

Third Party Claims Management Team of the Year
• The Plan Group