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Organizer | CX Today |
Submission deadline |
13 Jan 2023 5:00pm UTC
(almost 2 years ago)
In your time zone: Jan 13 12pm EST |
Date Awarded |
16 Feb 2023 5:00pm UTC
(almost 2 years ago)
In your time zone: Feb 16 12pm EST |
Region | EMEA |
CX Awards is a global awards event that celebrates Customer Experience Awards including; Contact Centre, CRM, Artificial Intelligence and more.
Launched for the first time in 2022, CX Awards saw an amazing amount of interest from global CX technology vendors, and we received an unprecedented number of applications. Winners of the people awards in 2022 included Raghu Ravinutala of Yellow.ai and Kathie Johnson of Talkdesk. Winning vendors include, Webex by Cisco, SugarCRM, Unbabel, and more.
CX Awards is a fully digital awards event and will create the same brand recognition and industry buzz without attracting the normal costs of getting involved in an awards event.
Categories
People Awards
• CX Leader of the Year
• Women in CX Technology
Innovation Awards
• Best CX Solution
• Most Innovative Product
• Best Contact Centre Platform
• Best CRM Platform
• Best Conversational Analytics Platform
• Best Workforce Optimisation Platform
• Best Loyalty Management Platform
• Best Customer Experience Team Of The Year
• Best BPO
• Best RPA Platform
• Best ERP Platform
• Best BI Tool
• Best Use Of AI
2022 Winners
People Awards
CX Leader Of The Year
• Raghu Ravinutala, Founder & CEO, Yellow.AI
Women In CX Technology
• Kathie Johnson, Chief Marketing Officer, Talkdesk
Innovation Awards
Best CX Solution
• Webex by Cisco
Most Innovative Product
• Cresta
Best Contact Centre Platform
• Webex by Cisco
Best CRM Platform
• Sugar CRM
Best Conversational Analytics Platform
• Davies
Best Workforce Optimisation Platform
• Observe.AI
Best Compliance Product
• PCI Pal
Best Use Of AI
• Unbabel