Venue
TBA

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Organizer CX Today
Submission deadline 13 Jan 2023 5:00pm UTC (almost 2 years ago)
In your time zone: Jan 13 12pm EST
Date Awarded 16 Feb 2023 5:00pm UTC (almost 2 years ago)
In your time zone: Feb 16 12pm EST
Region EMEA
Details

CX Awards is a global awards event that celebrates Customer Experience Awards including; Contact Centre, CRM, Artificial Intelligence and more.

Launched for the first time in 2022, CX Awards saw an amazing amount of interest from global CX technology vendors, and we received an unprecedented number of applications. Winners of the people awards in 2022 included Raghu Ravinutala of Yellow.ai and Kathie Johnson of Talkdesk. Winning vendors include, Webex by Cisco, SugarCRM, Unbabel, and more.

CX Awards is a fully digital awards event and will create the same brand recognition and industry buzz without attracting the normal costs of getting involved in an awards event.

Categories

People Awards
• CX Leader of the Year
• Women in CX Technology

Innovation Awards
• Best CX Solution
• Most Innovative Product
• Best Contact Centre Platform
• Best CRM Platform
• Best Conversational Analytics Platform
• Best Workforce Optimisation Platform
• Best Loyalty Management Platform
• Best Customer Experience Team Of The Year
• Best BPO
• Best RPA Platform
• Best ERP Platform
• Best BI Tool
• Best Use Of AI

Past winners

2022 Winners

People Awards

CX Leader Of The Year
• Raghu Ravinutala, Founder & CEO, Yellow.AI

Women In CX Technology
• Kathie Johnson, Chief Marketing Officer, Talkdesk

Innovation Awards

Best CX Solution
• Webex by Cisco

Most Innovative Product
• Cresta

Best Contact Centre Platform
• Webex by Cisco

Best CRM Platform
• Sugar CRM

Best Conversational Analytics Platform
• Davies

Best Workforce Optimisation Platform
• Observe.AI

Best Compliance Product
• PCI Pal

Best Use Of AI
• Unbabel