European Customer Centricity Awards 2022 | ARCET Global | 6 May 2022 | Virtual
Venue
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| Organizer | ARCET Global |
| Submission deadline |
6 May 2022 5:00pm UTC
(over 2 years ago)
In your time zone: May 6 1pm EDT |
| Date Awarded |
16 Sep 2022 5:00pm UTC
(about 2 years ago)
In your time zone: Sep 16 1pm EDT |
| Region | EMEA |
Details
Join us online at the European Customer Centricity Awards, one of the largest virtual Customer Experience knowledge sharing events in Europe. 2 days of celebration packed with business best practice stories, 130 real world case studies and networking opportunities.
Categories
1. Customer-Centric Culture
2. Best Customer Experience Strategy
3. Business Change or Transformation
4. Customer Insight & Feedback VOC
5. Customer Complaints
6. Best Measurement in Customer Experience
7. Best Use of Multimedia in Customer Experience
8. Contact Center / Shared Services
9. Client Relationship Management
10. Best Use of Mobile
11. Digital Transformation
12. Best Digital Strategy
13. Employee Experience
14. Customer Experience Team
15. Best User Experience (UX)
16. Crisis Strategy and Management
17. Customer Success
18. Customer Centricity in B2B
Past winners
2021 Winners
Overall Winner
• Ceska
Customer-Centric Culture
• Turkcell
Business Change or Transformation
• SES
Best Measurement in Customer Experience
• AIB
Client Relationship Management
• True Layer
Digital Strategy / Transformation
• QNB Finansbank
Customer Experience Team
• Ceska
Crisis Strategy and Management
• AIB
Customer Centricity in B2B
• SES
Best Customer Experience Strategy
• Icelandair
Customer Insight & Feedback VOC
• Signify
• Gem Seek
Contact Center / Shared Services
• Clario
Best Use of Mobile / Multimedia
• Danske Spil
• Merkle
Employee Experience
• Team Viewer
Best User Experience (UX)
• Team Viewer
Customer Success
• Samsung