Global Excellence in Retail Financial Services Awards 2023 | The Asian Banker | 30 December 2022 | TBA

The 2023 TAB Global Excellence in Retail Financial Services Awards 2023 is open for submission. It is one of the longest-standing and most established retail financial services awards that recognises exceptional innovation, leadership, management and performance in retail financial services.

The TAB Global Excellence in Retail Financial Services Awards is the most rigorous, prestigious and transparent awards programme for retail financial services anywhere in the world today. The programme assesses products and businesses of banks and non-banks through a comprehensive evaluation process covering more than 60 different award categories. At the same time, it is extending coverage into Europe, North and South America.

Awards Categories

Retail Finance Institution Global Awards
1. Best Global Retail Bank
2. Best Global Digital-Only Bank (for digital-only banks)
3. Best Global Digital Banking Service (for commercial banks)
4. Best Global SME Bank
5. Best Global Wealth Management Bank (affluent banking)
6. Best Global Islamic Retail Bank

Retail Finance Institution Regional Awards
7. Best Retail Bank in Asia Pacific, Middle East and Africa
8. Best Regional Retail Bank in Asia Pacific, Middle East and Africa
9. Best Digital-Only Bank (for digital-only banks) in Asia Pacific, Middle East and Africa
10. Best Digital Banking Service (for commercial banks) in Asia Pacific, Middle East and Africa
11. Best SME Bank in Asia Pacific, Middle East and Africa
12. Best Wealth Management Bank in Asia Pacific, Middle East and Africa
13. Best Global Wealth Management Bank in Asia Pacific, Middle East and Africa
14. Best Islamic Retail Bank in Asia Pacific, Middle East and Africa
15. Most Improved Retail Bank in Asia Pacific, Middle East and Africa

Retail Finance Institution Country/territory Awards
1. Best Retail Bank by Country/Territory
2. Best Digital-Only Bank by Country/Territory
3. Best SME Bank by Country/Territory
4. Best Wealth Management Bank by Country/Territory
5. Best Islamic Retail Bank by Country/Territory
6. Most Improved Retail Bank by Country/Territory

Retail Finance Product And Service Awards
1. Best Deposit and Savings Product
2. Best Home/Mortgage Financing
3. Best Automobile Lending
4. Best Credit Card
5. Best Asset/Fund Management Product
6. Best Life Insurance Product
7. Best Non-Life Insurance Product
8. Best Pension Product
9. Best Microfinance Product
10. Best Payment/Funds Transfer Product
11. Best Cross-border Remittance Service
12. Best Foreign Exchange Service
13. Best Merchant Service
14. Best Financial Planning Service
15. Best Investment Advisory Service
16. Best SME Financing

Retail Finance Digital Awards
1. Best Mobile Banking
2. Best Embedded Finance Initiative
3. Best Digital Ecosystem Initiative
4. Best API Initiative
5. Best Big Data and Analytics Initiative
6. Best Retail DeFi Initiative
7. Best Chatbot/Voice Banking Service
8. Best Digital Wallet
9. Best Customer Loyalty/Rewards Initiative
10. Best Digital Account Opening
11. Best Digital Brand Campaign
12. Best Digital Business Model
13. Best Digital Deposit Service
14. Best Digital Consumer Lending Service
15. Best Robo-Advisory Service
16. Best Digital Self-Service Initiative
17. Best Financial Inclusion Initiative
18. Best E-Commerce and Embedded Finance Initiative
29. Best Social Media Engagement Initiative
20. Best Digital Employee Engagement Initiative
21. Best Digital Credit Evaluation Initiative

Retail Finance Frictionless Awards
1. Best Frictionless Customer Experience Initiative
2. Best Frictionless Customer Relationship Management Initiative
3. Best Frictionless Omni Channel Integration Initiative
4. Best Frictionless Sales Management Initiative

Retail Finance Person Of The Year
1. Retail Finance Person of the Year, Global
2. Retail Finance Person of the Year, Asia Pacific
3. Retail Finance Person of the Year, Middle East
4. Retail Finance Person of the Year, Africa