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Organizer | Awards International |
Submission deadline |
30 Nov 2023 5:00pm UTC
(about 1 year ago)
In your time zone: Nov 30 12pm EST |
Date Awarded |
28 Feb 2024 5:00pm UTC
(10 months ago)
In your time zone: Feb 28 12pm EST |
Region | EMEA |
Celebrating its 8th year, the Gulf Customer Experience Awards by Awards International is the world’s premier celebration of CX prowess in the Gulf. Our mission is to give our winners the recognition, learning and networking opportunities they deserve.
Thanks to our impartial judges and our scrupulous scoring process, you can be sure that as a GCXA winner you will be carrying a title you can be proud of. Our CX leaders and teams of all sizes know they can sit a the table of international CX and be role models for their peers.
2023 Winners
Overall Winner
Gold: Warrior Academy
Best CX Strategy
Gold: Aster Clinics
Silver: Al Ghurair Investment
Bronze: General Directorate of Foreign Affairs Dubai
Best CX in Real Estate
Gold: Al Ghurair Investment
Best Use of Customer Insight and Feedback
Gold: Majid Al Futtaim - Leisure, Entertainment, and Cinemas
Silver: Majid Al Futtaim - Carrefour
Bronze: Raya CX
Best Use of Technology
Gold: Petromin Express
Silver: Telecommunications Regulatory Authority of the Kingdom of Bahrain
Bronze: General Directorate of Foreign Affairs Dubai
Best Digital Transformation
Gold: Dubai Public Prosecution
Best Contact Centre
Gold: DHL Express Qatar
Best Patient Experience
Gold: Aster Clinics
Customers at the Heart of Everything
Gold: stc
Silver: Al Ghurair Investment
Customer Happiness
Gold: Warrior Academy
Silver: Petromin Express
Bronze: stc
CX Team of the Year
Gold: Aster Clinics
Silver: Al Ghurair Investment
CX Leader of the Year
Gold: Tariq Javed- Petromin Express