Images Retail Awards 2025 | IMAGES RetailME | 20 April 2025 | Jio World Convention Centre, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India

Instituted in 2004, the IMAGES Retail Awards (IRA) recognise and honour outstanding achievements in every major format and category of modern retail in India. They employ a unique, 360-degree evaluation process that covers a host of operational benchmarks along with qualitative factors such as innovation and excellence in customer service, supplier relations, employee management, marketing/consumer promotions, including any other features or achievements, for the duration of the assessment.

Awards Categories

• Marketing & Promotions
• Unique Initiatives
• Launch
• Retail Experience
• Market Expansion
• Retail Sales Growth
• Retail Re-Imagined

2024 Winners

Most Admired Fashion Retailer of the Year: Indian Origin
• Zudio (received by: Images Group on behalf of Zudio)
• Rare Rabbit (received by: Lavish Soni, Business Head; Chandranshu Vats, Business Development Manager (N&E); Somesh Ninave, Asst. Manager BD, and Team)

Most Admired Fashion Retailer of the Year: Foreign Origin
• H&M (received by: Images Group on behalf of H&M)

Most Admired Food Service Retailer of the Year: Indian Origin
• WOW! MOMO (received by: Indranil Banerjee, AVP - Business Development)

Most Admired Food Service Retailer of the Year: Foreign Origin
• KFC (received by: Images Group on behalf of KFC)

Most Admired Footwear Retailer of the Year
• Metro Brands (received by: Rajgopal Narasimha Nayak, Chief Technology Officer; Arun Pillay, AVP – Business Development & Projects, and Team)
Food & Grocery Retailer

Most Admired Food & Grocery Retailer of the Year
• Nature's Basket (received by: Sachin Agarwal, COO; Lily Vincent, Head of Merchandising, and Team)
Consumer Durables & IT Retailer (CDIT)

Most Admired CDIT Retailer of the Year
• Croma (received by: Ashish Gupta, Lead Property Development)

Home Improvement Retailer
Most Admired Home Improvement Retailer of the Year
• Lifestyle (received by: Sandesh Vasant Gogavale, Area Manager Mumbai)

Health & Wellness Retailer
Most Admired Health and Wellness Retailer of the Year
• Wellness Forever Medicare (received by: Saibal Chandra Banerjee, Sr VP Merchandising; Mihir Mukadam, General Manager Marketing, and Team)

Leisure/Entertainment Retailer
Most Admired Leisure/Entertainment Retailer of the Year
• Timezone (received by: Megha Agrawal, Head of Marketing; Aditi Dongre, Assistant Manager Marketing)

Department Store
Most Admired Department Store of the Year
• Lifestyle (received by: Sandesh Vasant Gogavale, Area Manager Mumbai)

Hypermarket
Most Admired Hypermarket of the Year
• Lulu Hypermarket (received by: Shibu Philips, Director Shopping Malls, Lulu Group; Sameer Verma, General Manager, Lulu Mall Lucknow, and Team)

Multiplex
Most Admired Multiplex of the Year
• PVR INOX (received by: Pramod Arora, CEO Growth and Investment, PVR INOX)

Most Admired Marketing Campaign of the Year: Celebrity Endorsement
• JACK & JONES (Ranveer Singh AW'23) (received by: Danish Ojha, PR Specialist, BESTSELLER; Neetu Luthra, Marketing Head, JACK & JONES, and Team)
• SMART Bazaar (Madhuri Dixit) (received by: Chyoetten Gyamtso, Brand Team, SMART Bazaar)

Most Admired Marketing Campaign of the Year: Discount Sales
• Being Human Clothing (received by: Kunal Turukmane, VP-LFR & Strategy; Preeti Chopra, VP - BD, and Team)

Most Admired Marketing Campaign of the Year: Festival Sales
• The Body Shop (received by: Burjis Bhanwadia, Training Manager; Gagan Chitkara, Operations Manager, West)
• MAX (received by: Sumit Ghildiyal, Senior VP – Head BD & NSO, MAX & EasyBuy; Arpita Ghosh, AVP - Head Project Design & Planning, and Team)
• GHOOMAR Traditional Thali (received by: Nirakh Tyagi, Director; Nihaar Tyagi, Director; Santosh Tyagi, Managing Director)

Most Admired Marketing Campaign of the Year: In-store
• Wild Bean Café (received by: Paul Warren, Head - Convenience Business, Jio-bp India; Srinivasa Rao, Head - WILD BEAN CAFÉ, India, and Team)
• Cinépolis India (received by: Images Group on behalf of Cinepolis)

Most Admired Marketing Campaign of the Year: Launch
• Tibb's Frankie (received by: Harpreet Singh Tibb, Promoter & Executive Director; Abhilasha Katwale, Head of Marketing)

Most Admired Marketing Campaign of the Year: Multi Media
• Pepe Jeans (received by: Priyaranjan Manay, GM - Marketing; Yadul Bhatka, Deputy Manager - Marketing; Dhwani Bhagta, Deputy Manager - Marketing)

Most Admired Marketing Campaign of the Year: Seasonal
• Copper Chimney (received by: Vikash Shrivastava, Asst Manager- Marketing; Vishal Hariharan, Training Manager)
• Amanté "LOVE COTTON" (received by: Nischal S, Head of Marketing; Ajay Pandey, Regional Sales Manager West; Abhishek Trivedi, Area Sales Manager, Mumbai)

Most Admired Marketing Campaign of the Year: Social Cause
• Lulu Hypermarket (received by: Shibu Philips, Director Shopping Malls, Lulu Group India; Sameer Verma, General Manager, Lulu Mall Lucknow, and Team)

Most Admired Marketing Campaign of the Year: Social Media
• MAX URBN (received by: Sumit Ghildiyal, Senior VP – Head BD & NSO, MAX & EasyBuy; Arpita Ghosh, AVP - Head Project Design & Planning, and Team)
• The Body Shop (received by: Burjis Bhanwadia, Training Manager; Gagan Chitkara, Operations Manager West, The Body Shop India)

Most Admired Retail Launch of the Year: Brand Debut
• WOW! KULFI (received by: Indranil Banerjee, AVP- Business Development, WOW! MOMO; Sandeep Agarwal, AVP, WOW! KULFI by WOW! MOMO)
• Fashion World by Trends (received by: Afsar Tanweer, Senior Manager, Growth & Strategy; Vishnu GR, Senior Manager, Marketing)

Most Admired Retail Launch of the Year: Concept Outlet
• Spykar (received by: Vivek Shah, Chief Manager Marcom, Spykar)

Most Admired Retail Launch of the Year: Flagship Outlet
• SS Beauty (received by: Maruschka Fernandes, Customer Care Associate & Senior GM; Sulochana Singh, Customer Care Associate & Sr. Manager – Content)
• Palaxi Cinemas (received by: Muhamed Fawaz, CEO; Janardhanan K, Mall Head, HiLITE Mall, and Team)

Most Admired Retail Launch of the Year: New Outlet
• abCoffee (received by: Narsaya Gajji, GM - Operations; Vijay Verma, Barista; Kundan Thakur, VP - Strategy, abCoffee)

Most Admired Retailer of the Year: Market Expansion
• Wild Bean Café (received by: Paul Warren, Srinivasa Rao, and Team)
• Ethnix by Raymond (received by: Bidyut Bhanjdeo, Chief Business Officer, and Team)
• Metro Brands (received by: Rajgopal Narasimha Nayak, Arun Pillay, and Team)

Most Admired Retailer of the Year: Innovation in Retail Design/Experience
• MAX (received by: Sumit Ghildiyal, Arpita Ghosh, and Team)

Most Admired Digital-First Offline Retailer of the Year
• Clovia (received by: Neha Kant, Founder and Director, Clovia)

Most Admired Startup of the Year
• ANAAR (received by: Trishala Joshi, Brand Marketing Associate, ANAAR)