Insurance Canada Technology Awards 2021 | Insurance Canada | 10 March 2021 | virtual ceremony

Technology has become an integral part of our lives and our businesses even as it evolves at an ever-faster rate. Insurance industry practitioners – insurers, brokers, claims services providers, providers of other insurance services – have made innovative and beneficial uses of these technologies to gain a competitive edge, or to at least remain competitive.

As early adopters, insurers have been deploying computer technologies for more than half a century. The gradual evolution to digital processing took on new urgency in recent years when some began to take a more radical and aggressive approach by completely redesigning processes to take utmost advantage of digital capabilities. This digital transformation continues under such umbrella terms as innovation, disruption, and InsurTech. All terms relate to organizations seeking to gain or maintain a competitive advantage in this industry, invariably using technology as a key strategic component.

The Insurance Canada Technology Awards – the “ICTAs” – highlight and celebrate the use of technologies that impact insurance. They have been awarded annually since 2010 at the Insurance-Canada.ca Technology Conference.

To celebrate organizations in the Canadian Property and Casualty Insurance industry whose implementation and use of technology shows a significant impact on a process or group of processes used in the marketing, sale, processing and servicing of insurance in Canada. All areas of the business are eligible: product development, distribution, policy administration, claims management, etc.

Historically, most business applications of technology were within a company. Today “multi-party business application implementations” are increasingly common. Both types are important; nominations of both are welcome.

2020 Winners

2020 ICTA Winner:
• Aviva Canada

2020 People's Choice Awards:
• Aviva Canada