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Organizer Financial Services Forum
Region All
Details

The importance of innovation in financial services today, and its vital role of engaging and empowering customers, has led to our new awards program – recognising innovation in financial services that delivers tangible benefits to both consumer and provider.

These awards focus on the overall impact that innovation has had on the sector and/or consumer, and whether the innovation achieved or exceeded its objectives and goals.

Categories
• Customer Interaction and User Experience
• Customer Service
• Customer Loyalty
• Product Development
• Data Usage and Analytics
• Mobile or Online Delivery
• Distribution
• Payments and claims
• Transforming the Workforce

Judges’ Special Awards
• Best new start-up
• Best entry by a small company
• Best entry by a medium-sized company
• Best overall Momentum innovation
• Best overall Disruption innovation

Past winners

2018 Winners

CUSTOMER INTERACTION AND USER EXPERIENCE
• Bank of Ireland - Rome

CUSTOMER LOYALTY
• NFU Mutual - Young Drivers Scheme

CUSTOMER SERVICE
• Skipton Building Society - Becoming Dementia Friendly

DATA USAGE AND ANALYTICS
• Aviva - Ask It Never

DISTRIBUTION
• Bud - Re-writing the rules of FS distribution

MOBILE OR ONLINE DELIVERY
• TSB - Access TSB App Using Samsung

PRODUCT DEVELOPMENT- B2B
• Thomson Reuters - MyTR - Customer Portal

PRODUCT DEVELOPMENT- CONSUMER
• Bought by Many - Pet Insurance

TRANSFORMING THE WORKFORCE
• Aviva - Move to Agile

JUDGES' SPECIAL AWARD: BEST NEW START-UP/SMALL BUSINESS
• Bud

JUDGES' SPECIAL AWARD: BEST B2B ENTRY
• Thomson Reuters - MyTR - Customer Portal

JUDGE'S SPECIAL AWARD: BEST CONSUMER INSIGHT
• NFU Mutual - Young Drivers Scheme
• Skipton Building Society - Becoming Dementia Friendly

JUDGES'S SPECIAL AWARD: BEST OVERALL MOMENTUM INNOVATION
• Aviva - Move to Agile

JUDGES' SPECIAL AWARD: BEST OVERALL DISRUPTION INNOVATION
• Habito - This is How You Get a Mortgage Now