The UK Complaint Handling Awards 2020 | Awards International | 18 October 2019 | Park Plaza London Riverbank, 18 Albert Embankment, Lambeth, London SE1 7TJ, United Kingdom

Who can enter the UKCHA?
We welcome and encourage entries from all businesses, organisations and individuals, regardless of sector, who are committed to providing exceptional complaint handling. This includes B2B and B2C organisations, as well as public and private sectors. Your initiatives can be directed at your customers, partners, suppliers or employees, and the Awards provide a platform for you to showcase your skills, expertise and depth of experience whilst sharing best practice with fellow industry leaders.

During the day, finalists present their initiatives in front of our independent judging panels, followed in the evening by a superb gala dinner and the awards ceremony itself. Most presentations are open to other finalists, meaning you can see how other companies are defining excellence in complaint handling - both within your industry and beyond. There is also plenty of scope for networking throughout the day. With our marketing efforts, we will publicise your presence at the awards, and if you win we will share the news across our social media networks and mailing lists. Along with our media partners, we feature stories and guest articles from finalists and winners throughout their awards journey.