The United Kingdom Complaint Handling Awards 2018 | Awards International | 13 October 2017 | Park Plaza Riverbank, 18 Albert Embankment, Lambeth, London SE1 7TJ, United Kingdom

The UK Complaint Handling Awards is the first ever awards programme of its kind in the UK that focuses solely on how businesses manage consumer complaints.

Its inaugural year was attended by Three UK, Barclays, TNT, Scottish Water, to name just a few businesses, who understand how tactical complaint initiatives can both enhance their reputation and transform their businesses.

Now in its second year, the UK Complaint Handling Awards 2018 is expected to grow significantly, making it a key event for complaint handling professionals across the UK.

Homes in Sedgemoor,
Overall Best Complaint Handling 2017
Internal communication excellence and effectiveness

Yourgolftravel.com,
Pro-active complaint handling

Hutchison 3G UK LTD
Product and Service Improvement
Personal Entertainment and Telecoms

Feefo Holdings,
Utilising consumer reviews

National Savings & Investments (NS&I)
Banking and Investment

Provident,
Finance and Insurance

East Thames Limited,
Not for Profit and Charity

Pearl Linguistics LTD
Public Services and Health Care

SGN
Utilities

Barclays Bank PLC,
Complaint Team of the Year – Finance

TNT
Complaint Team of the Year – Services

Northern Gas Networks,
Complaint Team of the Year – Utilities

CO-OP Food,
Dispute Resolution Professional

Yorkshire Building Society Group,
Leader

Scottish Water,
Managing your People