US Customer Experience Awards 2022 | Awards International | 25 March 2022 | TBA

We're incredibly excited to launch this event in America: after all, the US has seen phenomenal success by pioneering many aspects of customer-centric culture.

This success rests on a simple belief: that things can always get better. No matter how far we’ve come, how much we’ve learned, we can always improve. And how do we do that? By coming together and sharing our stories.

That’s what these CX Awards are all about. Finalists will share their experiences of CX transformation, innovation and inspiration, competing for a series of accolades across 19 different categories.

Categories

CX Classics
• Customers at the Heart of Everything
• Customer Experience in the Crisis
• Customer-Centric Culture
• B2B Customer Experience
• Best Customer Service
• Best Use of Insight & Feedback
• Best Use of Technology
• Business Change and Transformation
• Best Customer Experience Strategy
• Best Innovation in CX
• Best Measurement in Customer Experience

CX Evolution
• Best Digital Customer Experience
• Best Digital Transformation
• Best Use of Omnichannel
• Diverse and Inclusive Customer Experience
• Employee Experience in the Crisis

CX Professionals
• CX Team of the Year
• CX Leader of the Year