16th Annual Autumn 2022 - Europe | IQPC | 16 October 2022 | The Hurlingham Club, Ranelagh Gardens, London SW6 3PR, UK

Just as they began to get to grips with the post-COVID normal, Europe’s Shared Services and GBS leaders have once again been thrown in at the deep end. The ongoing conflict in Ukraine has put significant strain on many organisations, increasing talent and operational risk, compromising their supply chains and threatening sustainability initiatives that were already impacted by the pandemic.

As risk frameworks are reassessed and scenario planning is carried out in response to this upheaval, many GBS and shared services organisations are once again adapting rapidly, re-balancing their operating models and transformation strategies with a key focus on their people. An effective re-appraisal of current and potential risks will be key to expanding and diversifying service portfolios, ensuring that Shared Services and GBS can continue to drive value for the wider enterprise business.

SSON brings confront these pressing topics and challenges. Following the Lisbon edition, the 16th annual Autumn show promises a critical second touch point for shared services and GBS leaders in Europe to explore best practices and learn from the best in the industry. This is a not-to-be-missed opportunity to come together as a community and be inspired by your peers, colleagues and others who are continuously striving to adapt and to drive value.

2022 Speakers

CONFERENCE CHAIRS:

Bobby Abraham
Global VP – Finance Architecture, Change & Transformation (FACT), AstraZeneca

Paul Bartley
Senior Director, Finance Business Services, Baxter International

SPEAKERS:

Asif Akhtar
Partner, Head of Global Business Services, KPMG UK

Gregory Andre
CFO, Rossum

Julie Ayres-Smith
European Regional Delivery and Integration Partner, Kellogg Company

Andrea Baker
Director, Customer Success Northern Europe & APAC, Sidetrade

Pascal Biderbost
Vice President of GBS Strategy and Enterprise solutions, Smith & Nephew

Lizzy Bowling
Senior Director, Head of Global Performance Management, Global Business Services, Astellas Pharma Europe

Paul Bryanhill
Vice President Finance Operations, NBCUniversal Media

Harvey Campbelton
Shared Services Business Partner, Consider Solutions

Lars J Christophers
Head of Transformation & Continuous Improvements, Alcon

Keith Cowart
Market Owner, Receivables, FIS

David Davies
Vice President Business Services & Business Transformation, Asda

Ulla De Hondt
Head of Global Business Services, British American Tobacco

Lisa Dennis
Director, HR Services, SPX FLOW

Samuel Feltin
Finance Director - Global Process Owner R2R, Ferring Pharmaceuticals

Steve Fox
Former Vice President Global Business Services, Thermo Fisher Scientific

Dan French
CEO, Consider Solutions

Dennis Galletti
VP Global HR Services, Bekaert

Vanessa Gleason
VP & Head of Strategy, Process Excellence & Innovation, Takeda Business Solutions

Kamila Grembowicz
Head GBS Delivery Excellence and Transitions, JTI

Etienne Grisvard
Head of TBS Experience, Takeda Business Solutions

John Hall
Head of Finance Shared Services, Bunzl UK and Ireland

Tim Hammonds
GBS Financer Director, Stellantis

Barbara Hodge
Principal Analyst & Global Digital Content Editor, Shared Services & Outsourcing Network (SSON)

David Hoeren
VP HR Technology & Digitalization, Deutsche Telekom Services Europe

Sam Horton
Global Services Finance Strategy and Operations Director, Johnson and Johnson

Dave Hughes
GB Shared Services Director, Bidvest Noonan

Nadia Hutchinson
Global Director HR Operations, Cabot Corporation

Vadim Ionescu
Vice President Global Financial Services / Business Excellence Division, TotalEnergies

Matthew Kearney
Partner, EY

Fraser Kirk
VP HR Transformation & Systems, GKN Automotive

Andras Kohl
Head of Finance Business Services - CE, TESCO

Jana Kottasova
VP Finance GBS and IT, Mondelez International

Rajesh Kumarapuram
Global Support Functions Transformation, GSK

Francois-Xavier Lacroix
SVP One Danone Integrated Business Services Worldwide, Danone

Hans Kristian Lange
VP Global People Experiences, Statkraft

Adam Leahy
Global Accounting Process Excellence Lead, Microsoft

Dr Robert Lieglein
Executive Director Global Business Services, Linde

Miguel Macias
Global Payroll & Time Management Head, Novartis

Geeta Malhotra
Head Integrated Business Services Transformation, Philip Morris International

Andreas Manolis
Head of Innovation & Strategy, Group Business Services

Matthias Maschke
SVP HR Services Hire to Retire, Deutsche Telekom Services Europe

Libby Mason
Partner, EY

James Meader
Partner, EY

Sylwia Miszke
Head of HR, GBS Krakow & Global HRBP for GBS HR Operations, Pepsico

Thomas Moons
GM Customer Experience Excellence, Shell

Ajay Mulgaokar
Practice Head, HR Services and Solutions, Wipro

Juliette Murray
Partner, EY

Sashi Narahari
Founder & CEO, HighRadius

Barbara Palys
Global GBS Strategy & Transformation Director, PepsiCo

Phil Priest
Former Senior Vice President Global Business Services, Smith & Nephew

Alastair Procter
SVP Strategic HR Operations, Interpublic Group

Rene Raasted
Vice President Global People Services, Vestas

Jules Radford
VP, Finance Operations, Inmarsat

Martin Reeves
Managing Consultant, Consider Solutions

Gwyn Roberts
Global Business Development, Celonis

Salvatore Russo
Head of Strategy and Service Enablement, AstraZeneca

Rakesh Sangani
CEO and Founder, Proservartner

Michal Sikora
SSC Manager & Purchase To Pay GPO, DeLaval

Sanjay Singh
Global Chief Human Resources Officer, UPL

Mike Smith
General Manager, GBS Cork, Kuala Lumpur & Mexico City, Eli Lilly Cork Ltd – Global Business Solutions Centre

Rituraj Somani
Global Head Business Transformation Center, British American Tobacco

Jennie Sparrow
Head of Indirect Business Excellence, Parker-Meggitt

Barry Spenceley
Director of Global Solutions, Reed Smith LLP

Katarzyna Szelag
PTP Cross Release Functional Lead, Supply Chain-Procurement

Alpar Toth
GBS Director, Global Process Owner OTC, Pandora

Michael Van Der Steen
VP GBS Plan to Invoice, Adidas

Antonio Vazquez
CIO, Bizagi

Harinder Virdee
GPO R2R, RHI MAGNESITA

Alexander Vocelka
VP Expansion EMEA, HighRadius

Richard Williams
CFO, Mars Global Services

Carlos Garrido Pedraz
Head of European Business Services (EBS), Holcim

Laura Young
Senior Vice President, Customer Operations, Sectors & Decarbonisation, Shell

Markus Maicher
Global Director BPO Operations, Linde Group

Reto Sahli
Group Chief Digital & Information officer (CDIO), Asahi Europe & International

Sandeep Kulkarni
Sr. VP & Head – Worley Enterprise Services, Worley

Maria Saggese
GBS Lead Partner Global & EMEIA, EY

Ronen Lamdan
CEO, Laiye International

Sameer Jalundhwala
SVP, GBS Operations & Outsourcing, NTT

Mark Haywood
Vice President of Sales – EMEA, AppZen

Piotr Chec
Head of Enterprise Service Management, Danone

Matt Evans
Global Process Owner P2P, Anglo American

Nicolas MARTIN
Director, Customer Success Engagement - EMEA, Nintex

Renata Rached
Customer Transformation Director, Celonis

Helen Emmett
CFO Global Finance Services, Experian

John Heighway
VP Business Development UK & Europe, PRGX

Sam Dhingra
VP Digital Transformation and Business Development, EMEA, HighRadius

Steve Emecz
VP Partnerships, Tungsten Network

George Breddy
Vertical Lead, Amazon Business

Arun Kurup
Client Partner, Wipro

2022 Sponsors

• 4Tiitoo
• Apexanalytix
• Appzen
• Atradius Collections