19th Automative Retail & Distribution | European Networking Group | 2 April 2019 | Marriott Hotel, Stadhouderskade 12, 1054 ES Amsterdam, Netherlands
Venue
Marriott Hotel
Marriott Hotel, Stadhouderskade 12, 1054 ES Amsterdam, Netherlands
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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.
| Event Date |
Tue Apr 2 CEST - Wed Apr 3 CEST (over 5 years ago)
In your timezone (EST): Tue Apr 2 2:00am - Wed Apr 3 11:00am |
| Location |
Marriott Hotel
Stadhouderskade 12, 1054 ES Amsterdam, Netherlands |
| Region | EMEA |
Details
Transitioning to Succeed in the New Customer Centric Retail Landscape.
Key topics:
• Methods to modernize the auto retail business model from product to customer centric
• Digitalization of the retail landscape and the uses of AI and data analytics to increase profitability
• Evolution of the role of the dealer and insights into new trends in order to keep up with changing times
• Growing and maintaining consumer brand loyalty through improved aftersales processes and enhanced consumer experience
• Emerging omni-channels and new alliances within the sector
• Getting to the bottom of GDPR issues and its effect on business
• WLTP and its impact on retailers
Who should attend?
The executives that will realise the greatest benefit through attendance are Chief Executive Officers, Executive Vice Presidents, Senior Vice Presidents, Chief Operating Officers, Directors and Heads of:
• Retail and Dealer Network
• Dealer Operations
• Franchise Development
• Network Development and Distribution Strategy
• Online Retailing/ E-business Strategy & Innovation
• New Business Development and Improvement
• Aftersales: Parts, Services and Finance
• Corporate Strategy and Planning
• Brand and Retail Management
• Training
Speakers
2019 Speakers
Tillmann Stauske
Head of Customer Experience and New Sales Models, Volkswagen
Dr. Arne Bergmann
Director Dealer Development, John Deere
Fiona Stoffer
Director Volvo Retail Experience, Volvo
David J Cussell
General Manager Customer Experience & Network, Development Division, Toyota Motor Europe
Martin Sewell
Managing Director, Rockar
Edouard George
Director Psa Retail Paris, Psa
Max Kury
Ceo, Ubeeqo
Alexander Prinssen
Director Ebay Motors, B2b Global Sales & Marketing, Ebay
Filipe Vieira
General Manager, Salvador Caetano Auto
Christian Heigemeir
Head of Corporate Architecture / Dealer Process, Audi
Jim Saker
Director Centre for Automotive, Loughborough University
Martin Terjan
Senior Manager, Network and Retail Strategy, Kia
Giorgio Elefante
Italian Automotive Sector Leader, Pwc
Hedley Aylott
Chief Executive Officer and Founder, Summit - Changemakers in Automotive
Richard De Jongh
Manager Network Development , Yamaha
Warren Spokes
Commercial Director, Linn works
Sponsors & Partners
2019 Sponsors and Partner
DIAMOND SPONSORSHIP:
• MSX International
GOLD SPONSORSHIPS:
• Linnworks
• PWC
SILVER SPONSORSHIP:
• Summit
CRYSTAL SPONSORSHIP:
• ETL
PROMOTIONAL PARTNER:
• Automotive - Technology.com