|Event Date||Wed May 1 EDT - Fri May 3 EDT (over 2 years ago)|
San Antonio Marriott Rivercenter
101 Bowie Street, San Antonio, TX 78205, USA
Financial services professionals in the areas of claims, customer service, IT, marketing, and new business.
Customer experience is at the very top of everyone’s priority list — from the CEO to the CMO to the CIO. The emergence of new channels, new customer behaviors, new design breakthroughs, new customer expectations and new sources of customer data offer new opportunities to improve the CX and create competitive advantage by putting customers first.
Vice President, Human Resources, Pacific Life
Brandon Carter, CLU, ChFC, CFP
President, USAA Life Insurance Company
Marketing, CX Strategist, Customer Engagement, IBM
Stephen J. Harvill
President, Creative Ventures
Vice President, Human Resources, Farm Bureau Financial Services
Adrienne Sims, Psy.D.
Vice President, Talent Management, OneAmerica
2019 Sponsors and Exhibitors
JOINT COMMITTEE EVENT SPONSOR:
• LexisNexis Risk Solutions
• Clearwater Payments
• Readex Research