22nd Australasian Shared Services & Outsourcing Week 2019 | International Quality & Productivity Center | 11 June 2019 | Pullman Albert Park, 65 Queens Rd, Albert Park VIC 3004, Australia

Shared Services and Outsourcing (SSO) never stands still. Internal factors are always driving change – new leaders, strategy, direction, processes and people. Also, the speed at which external factors are shifting continues to increase. You always need to be evaluating your model and revisiting your delivery strategies.

Part of the global Shared Services and Outsourcing Network (SSON), the Australasian Shared Services and Outsourcing Week (SSOW) returns with its 21st edition, heralding a new era of Shared Services. Emerging Technologies continue to provide untapped opportunities for cost savings and efficiencies. At the same time, SSO still struggles with age old challenges of resistance to change, addressing skills and capability shifts, stakeholder engagement and the outsourcing vs. automation dilemma.

2018 is an exciting year for Shared Service professionals, as you look into expanding your suite of services, unleashing the power of your data and analytics, reinventing your workforce and boosting your leadership capability.

2019 Speakers

SPEAKERS:

Sarunas Suipis
EUROC Site Leader, Vice President Operations, Western Union

Michael Daniels
Head: Operations Shared Services and Business Process Improvement, Standard Bank

Ben Fothergill
Vice President Global Finance Transformation, BHP

David Burns
Group Executive, Global Business Services, Telstra

Tim Ebbeck
Senior Vice President & Managing Director, Automation Anywhere

Adrian Iaiza
Robotic Process Automation and Operational Excellence, TAL

Clare McCann
Director, HR Operations, CSL Behring

International Ross Mackay
Group Head of Global Shared Service and Finance Optimisation, International SOS

Kerri-Anne Loring
Head of Business Services Centre, Downer

Joel Campbell
Leader of Data Science and AI, Rio Tinto

Stephannie Jonovska
Manager Finance Transformation, Bluescope

Gavin Ifield
Director, Global Business Services, APAC, AECOM

Nadine Wighton
Director HR Shared Services, Auckland University of Technology

Andrew Syros
Head Of Shared Services & Financial Control, AMP

International Ryan Davis
Senior Vice President Procurement, Bank of America

Thyago Liberalli
Global Director of Artificial Intelligence, Seek.com.au

Pranay Lodhiya
Chief Financial Officer, Bureau of meteorology

Mark Skelton
Head of Procurement Shared Services, Commonwealth Bank

Graham Tanton
Director, ACT Government

Brett Holmes
Head of Human Resources Shared Services, Sigma Healthcare

Shawn Wilkey
Director Service Delivery Reform, Department of Premier and Cabinet Victoria

Peter Tow
Director, Project Management Office, Western Sydney University

Leasa Robinson
Head of Shared Service and Vendor Management, NBN Co.

Prithesh Prabhu
Head of Operational Efficiency, ME Bank

Russell Riding
Automation Team Leader, Melbourne Water

Tim Johnson
Head of Insurance Operation Delivery, Suncorp

Jason Gindidis
General Manager, Organisational Development and Business Partnering, Public Transport Victoria

Tim Whitbourn
Director HR Shared Service, Monash Health

Connie Mogg
Director, Research and Revenue Accounting Services, Monash University

Bob Beusekom
Group Director Corporate and Shared Services, Mater Group

Thom Linford
Digital Bot Lead, AGL

Suparna Dasgupta
Vice President, Former AXA

Justin Randall
Shared Services Manager, Metcash

Anna Sazbo
Head of Business Development Operations and Strategic Projects, King and Wood Mallesons

Emma Beard
Enterprise Services Director, Lion

Marcus Southam
Business Intelligence and Data Analytics Manager, Meridian Energy

Kavita Mistry
Head of Technology- Business Lending, ANZ

Santhoshi Chander
Head of Program and Change, NSW Health - HealthShare

Morag Eyles
General Manager People Services, NAB

Joe Guerrini
Shared Services Manager, University of Southern Queensland

Sveta Ramani
Project Manager of HR Service Delivery, World Vision

Rob Fellowes
Delivery Lead Transaction Solutions, Woolworths Group

Rebecca Toohey
Director, Leadership and Capability, Department of Education and Training, Queensland

Dr. Ali Livingstone
Senior Service Designer- The Design Centre, IAG

Chrysanthe Psychogios
Director, Shared Services Program, Department of Finance

Maria Paz
Delivery Lead, eSolutions, Shared and Campus Services, Monash University

Janina Babaic
Business Process Analyst - Finance, Business Operations and Systems, ANSTO

Kathy Watt
Olympic Gold Medalist, Big Ideas Speaker

Melissa Pinfold
Head of Quality & Capability (USO), AMP

Niranjan Deodhar
Founder, Open Orbit

Amy Tam-Lee
Head of Project Management and Continuous Improvement, GBS APAC, AECOM

Syazana Lim
Lead Research Analyst, SSON Analytics

Michelle O'Connor
Director of Finance Operations, UNSW

Anabela Marcal
Manager of Shared Services, Craveable Brands

Dr Joseph Soalheira
Phd on "Shared Services and the Competitive Advantage of the Firm", QUT

Davinia Upshall
Business Process Improvement Lead, GPC

Vilma Ferreira
Head of Shared Services, Costa

Narain Viswanathan
Business Development and Account Director, Kofax

ADVISORY BOARD:

Emma Beard
Enterprise Services Director, Lion Co

Graham Tanton
Director, ACT Shared Services

Gavin Ifield
Director Global Business Services, APAC, AECOM

Leasa Robinson
Head of Shared Service and Vendor Management, NBN Co.

Morag Eyles
General Manager People Services, NAB

2019 Sponsors, Partners & Exhibitors

PARTNERS:
• Australian Taxation Office (ATO)
• EdgeVerve
• Kofax
• Automation Anywhere
• BlackLine Systems
• Open Orbit
• Nintex
• Ramco
• Service Now
• Trintech

STREAM SPEAKING PARTNERS:
• insightsoftware
• Reveal Group and Blue Prism

EXHIBITORS:
• Hyland
• HTC Global Services Inc.
• More4Apps
• PRIME BPM
• Satori Group
• Top Image Systems

LECTERN PARTNER:
• Partners in Performance

MEETINGS PARTNER:
• Basware

ROUNDTABLE SPONSORS:
• Capgemini
• SAP Concur
• Converga

MEDIA PARTNERS:
• Shared Services & Outsourcing Network
• Banking Day
• PS News
• Government News
• Campus Review