24th Australasian Shared Services & Outsourcing Week 2021 | IQPC | 14 June 2021 | Doltone House Hyde Park, 3/181 Elizabeth St, Sydney NSW 2000, Australia

While shared service professionals were ready to embrace a data-driven, value led partnership model before the recent global crisis, the value of such investment has now been magnified and the shift to intelligent services is being fast tracked to support business continuity.

From building workforce capabilities, re-evaluating your outsourcing partnerships as well as taking the next step in your automation journey, the 24th Australasian Shared Services & Outsourcing Week will provide you with a roadmap and toolkit for a new era of customer centric, intelligent, business services.

This is a hybrid event.

2021 Speakers

ADVISORY BOARD:

Sumit Mitra
CEO, Tesco Business Services, Tesco

Melissa Guy
Business Engagement & Improvement Lead, Woolworths Group

Neal Yang
MyP&O Director (HR), Mars - China, Australia & NZ

Gavin Ifield
Head of Global Business Services, AECOM

Rachel Anderson
Head of Business Connect, Finance and Business Performance, Sydney Water

Trudi Mares
Executive Director, Transport Shared Services, Corporate Services Transport for NSW

SPEAKER:

Neal Padley
Head of Finance Shared Services, Woolworths Group

Geoff Gruebner
Head of Global Business Services, BP Australia and New Zealand

Maria Paz
Chief Information Officer, VMCH

Peter Tow
Director of PMO, Western Sydney University

Michael Vullings
General Manager, Business Process Improvement, Newscorp

Emma Beard
Enterprise Services Director, LionCo

Mike Hill
Head of Centre of Excellence and Sourcing, MLC Life Insurance

Melissa Hankinson
Deputy Director of Quality & Service Improvement, University of Canberra

Susan Kinobe
Executive Director, Corporate Services, TAFE Queensland

Graham Christie
Co-Author, Changing the Game

Tania Galbraith
Director Finance and Continuous Improvement, The Walt Disney Company

Ben Cividin
Culture and Capability Lead, Foxtel Group

Hoang Thai
Lead Data Scientist, Energy Australia

Dion G. Morgan
Group Manager of Business Transformation, Group Finance, Linfox Logistics

Jamie Taylor
GM, GBS, Fonterra

Suraj Walia
Business Leader, Global Shared Services, MetLife, India

Rohan Liyange
CFO, Signify

Siddhartha Banerjee
General Manager of UI-UX Center of Excellence, VOIS (Vodafone Intelligent Solutions)

Graham Tanton
Executive Group Manager, Shared Services, ACT Government

Tamer Hegazi
National Operations and Supply Chain Manager, Visy

Carmen Friesema
Head of Corporate Services, Carers WA

Naomi Secor
Global Managing Director, Shared Services & Outsourcing Network

Bronwyn Carman
Human Resources Director, Imperial Brands Australasia

Ginger Nocom
Enterprise Change and Transformation Consultant, Optus

Santhoshi Chander
Associate Director, Business Performance, HealthShare NSW

Peter Corrigan
General Manager – ICT, McKenzie Aged Care Group Pty Ltd

Venkat Raghavan
Associate Director & Global Head of Enterprise Analytics, Tesco

Mark Grimson
Economic Development Manager, Wollongong City Council

Martin Braithwaite
General Manager, Digital Transformation, Managed Services, NEC Australia

Emma Burke
Group General Manager, Stockland

Ean Evans
Partner, Oceania Operations and Business Services Leader, EY

Emma Lademann
Head of Employee Experience, Uniting

Raju Varanasi
CIO & Director Data Intelligence, Catholic Education Office, Diocese of Parramatta

Syazana Lim
Lead Research Analyst, SSON Analytics

Lisa Seary
Business Process Excellence Director, Lion

Albina Naum
Operations Manager Enterprise Services, Lion

Kerri-Anne Loring
Head of Business Services Centre, Downer

Matthew Goss
Managing Director, ANZ, SAP Concur

2021 Sponsors and Exhibitors

LEAD PARTNER:
• ServiceNow

TECHNOLOGY CONSULTING PARTNER:
• Ernst and Young

EVENT PARTNER:
• insightsoftware
• Satori Group
• WNS
• Aurion People & Payroll Solutions
• CALUMO
• PRIME BPM
• SAP Concur

DESTINATION PARTNER:
• Invest Wollongong