28th Annual Credit law | Informa Exhibitions | 5 September 2018 | Sofitel Gold Coast Broadbeach, 81 Surf Parade, Broadbeach QLD 4218, Australia

A must-attend for Law firms, Regulators, Banks, Credit Unions, NBFIs, P2P Lenders, Financial Services Ombudsmen, and Consumer Lenders

The Annual Credit Law Conference brings together financial services institutions, regulators, professional service organisations, industry associations, and market disruptors to discuss the future of credit and lending in Australia.

Now in its 28th year, the Credit Law Conference curates content on significant issues afflicting the industry, topical and invaluable information and insights to inform, whilst providing strong thought leadership to ensure better consumer outcomes. The speaker faculty will not disappoint this year and the event is a must-attend for law firms, regulators, banks, credit unions, NBFIs, P2P lenders, financial services ombudsmen, and consumer lenders and advocates.

Restoring consumer confidence in the digital age will explore what we need to do as lenders to restore confidence in our products and services around lending and how we navigate this with the challenges of emerging technology and greater digitisation.

We explore:

• Open banking
• The Banking code of practice
• The Australian Financial Complaints Authority (AFCA)
• Comprehensive Credit Reporting
• Responsible lending
• Small Business lending practice
• The future of credit
• Fraud & cyber-security
• Digital Mortages
• Financial hardship
• Lessons learnt from the GFC 10 years on
• Achieving better consumer outcomes through customer advocacy

2018 Speakers

The Hon Helen Coonan
Chair, Australian Financial Complaints Authority (AFCA)

Michael Saadat
Senior Executive Leader – Deposit Takers, Credit & Insurers, ASIC

The Hon. Anna Bligh AC
CEO, Australian Banking Association

Colin Neave AM
Customer Fairness Advisor, ANZ

Phil White
CEO, QBE Lenders' Mortgage Insurance

Anne Scott
Principal Adviser, Australian Small Business & Family Enterprise Office

Adrian Ahern
Group Customer Advocate, Westpac

Professor Justin O’Brien
Director, The Trust Project

Jo McKinstray
Customer Advocate, ANZ

Dr Hilary Ray
Partner, Cowell Clarke

Scott Stierli
Senior Legal Counsel, Aussie

Katherine Forrest
Partner, King & Wood Mallesons

Sally MacKenzie
Director, COBA

Dr Andy Schmulow
Senior Lecturer, The University of Western Australia

Dr Brendan French
Group Customer Advocate & Executive General Manager Customer Advocacy & Remediation, CBA

Fiona Smedley
Partner, Herbert Smith Freehills

Chris Green
Group Senior Manager - Credit, ASIC

Katherine Temple
Senior Policy Officer, Consumer Action Law Centre

Gerard Brody
CEO, Consumer Action Law Centre, Victoria

Helen Gordon
CEO, Australian Finance Industry Association

Scott Ainslie
Regional Director Australia & New Zealand, Financial Services ISAC

Rod Cameron
Partner, Hicksons

Gregory Mowle
Lecturer, The University of Canberra

Joshua Annese
Partner, Piper Alderman

Matt Duncan
Head of Credit Strategy & Infrastructure, NAB

Suanne Russell
Practice Leader Business Lending, Westpac

Paul Abbey
Chief Risk Officer, MoneyPlace

Karen Cox
Coordinator, Financial Rights Legal Centre

Bradley Lynch
Lawyer - Financial Services, Credit, Privacy and Commercial Litigation, Credit Unions Australia

Simon Elwig
Head of Lending, Coredata

Christian Mikula
Senior Specialist, Deposit-takers, Credit & Insurers, ASIC

Brandon Khoo
Executive General Manager, Diversified Institutions Division, APRA

Cris Parker
Director, The Banking & Finance Oath

Elise Ivory
Partner, Dentons

David Carter
Partner, Dentons

Amber Warren
Partner, Dentons

James Moore
Partner, HWL Ebsworth

Hong-Viet Nguyen
Partner, HWL Ebsworth

Michael Anastas
Partner, HWL Ebsworth

Andrew Galvin
Partner, HWL Ebsworth

Andrea Beatty
Consulting Principal, Keypoint Law

2018 Sponsors:

MAJOR SPONSOR
• Dentons

GALA DINNER SPONSOR
• HWL Ebsworth Lawyers

WELCOME RECEPTION SPONSOR
• Keypoint Law