2nd Annual Financial Services' Customer Experience Summit 2017 | Fleming | 24 September 2017 | Dubaii, UAE

Learn to enhance digital customer experience using web personalisation.
• Only Customer Experience Event dedicated to BFSI sector in GCC
• Cross industry panel discussion dissecting the role of CX in increasing customers' association with the brand.

2017 SPEAKERS

Andrew Smith
RAK National Insurance Company
Chief Executive Officer, United Arab Emirates

About speaker
Ahmed Aly
Prime Minister's Office of UAE
Senior Consultant, United Arab Emirates

Ian Hodges
Al Etihad Credit Bureau
Senior Advisor, United Arab Emirates

Richa Madan
Mashreq Bank
VP-Customer Care Unit, United Arab Emirates

Ewa Kostorkiewicz
First Abu Dhabi Bank
United Arab Emirates

Uzma Ali
Citibank
Client Experience Head - Middle East, United Arab Emirates

Mohamed Roushdy
Bank Albilad
Technology Advisor, Saudi Arabia

Anshul Srivastav
Union Insurance
Chief Information Officer, United Arab Emirates

Myrna Soufan
Banque Bemo SAL
Chief Operating Officer, Lebanon

Dr. Fraz Chishti
Noor Bank
Head of Customer Experience, United Arab Emirates

Mazin Mahmood Ahmed Al - Raisi
Bank Sohar
Senior Assistant General Manager - Head Of Marketing & Customer Experience, Oman

Rangan Kasturi
Leading bank in Oman
Head of Customer Experience, Senior Vice President, Oman

Saif Mohd. Saeed
Dubai Insurance
Head of Customer Service Department, United Arab Emirates

Benedict Ang
Fintech SIG
Committee Member, Hong Kong

Maher Dosoqi
Al Fahim Group
Manager - Digital Marketing, United Arab Emirates

Nadeem Khanzadah
Jumbo Electronics
Head of OmniChannel Retail, United Arab Emirates

2017 PARTNERS & SPONSOR

• Strategic Analytics Partner
SAS The Power to Know

• Event Partner
QlikQ

• Associate sponsor
Peppers&Rogers Group