3rd Annual Future Branches 2019 | International Quality and Productivity Center | 8 July 2019 | Rydges Sydney Central, 28 Albion St, Surry Hills NSW 2010, Australia

Venue
Rydges Sydney Central
Rydges Sydney Central, 28 Albion St, Surry Hills NSW 2010, Australia

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Learn more
Event Date Tue Jul 9 AEST - Wed Jul 10 AEST (over 5 years ago)
In your timezone (EST): Mon Jul 8 6:30pm - Wed Jul 10 2:00am
Location Rydges Sydney Central
28 Albion St, Surry Hills NSW 2010, Australia
Region APAC
Details

The role of the branch has been reengineered for customer education in a landscape where more mobile and digital channels have changed the game. RBS has accommodated for all types of customers with how they want to bank and interact from millenials and new users to people who are only comfortable with bank branches. The bank branch still plays an integral role in their strategy to connect and support their customers.

Speakers

2019 Speakers

Piotr Sobiczewski
Branch Transformation Strategist, mBank

Richard Irving
Head of Distribution, Bank Australia

Jamie Broadbent
Head of Digital & Innovation, RBS International

Jason Stephens
EGM Stores & Speciality Banking, Suncorp

Nick Carter
Head of Consumer Banking and Local Connection, Bendigo and Adelaide Bank

Miles Williams
General Manager of Customer Growth, Bupa Australia & New Zealand

Kristie Clarke
Director Channel Planning, Release Management and Registry Network, Service NSW

Catherine Williamson
Group Strategy Manager, Country Road Group

Nicholas Criticos
Head of Store Design, David Jones

Chris Fletcher
Head of Retail, Spark New Zealand

Nicola Lambie
Head of Sales and Transformation, Credit Union Australia

Rachel Winder
Head of Property Services, Westpac New Zealand Limited

Nic Bayley
Head of Distribution Strategy & Support, Kiwibank

David McNamara
GM - Rural and Regional & Post Office Network, Australia Post

Sponsors & Partners

2019 Partner

MEDIA PARTNER:
• Management IQ