Thu Nov 8 GMT - Fri Nov 9 GMT (about 3 years ago)
In your timezone (EST): Thu Nov 8 12:00am - Fri Nov 9 12:00am
Avinguda Diagonal, 589-591, 08014 Barcelona, Spain
UNDERSTAND KEY FACTORS FOR GROWTH
In today’s business environment, how well you meet customer expectations depend on processes beyond the customer contact center. The back office isn’t designed for streamlined operations. Technologies are available today that help you optimize the flow of customer-centric work throughout your business. The workload path and tasks vary widely between industries and companies – no two are alike. But for all their differences, most businesses share the same sets of challenges when it comes to the back office work in support of customer needs.
Corporate Parity’s 3rd Annual Global Back Office & Operational Efficiency Summit will unfold the solutions to the challenges inherent to back office environments that must be overcome in order to achieve true operational efficiency. The 2-day event will be an amalgamation of interesting case studies, networking panel discussions and breakout sessions, with a strong focus on; IoT, Agile innovations, Robotics, AI, Blockchain & other technologies, Digital Transformation, Operational Excellence, Identify what “Good” looks like etc!
We look forward to welcoming you in Barcelona!
CHief Operating Officer BNL CEO Business Partner Italia, BNL BNPP
Group Resilience, Director & Crisis Management, Barclays
Chief Administrator Officer & Head of Transformation, HSBC
Head of Back Office, Nordea Asset Management
Maarten Van Wieren
Managing Director, Aon Cyber Solutions
Program Director, Groupama
Commercial Director, Credit Operations, Lloyds Banking Group
2018 Sponsors and Partners:
• Conference Clocate.com
• SALES MANAGO martketing automation