3rd Edition CX Strategy Summit 2018 | UBS Transformance | 8 March 2018 | The Taj Mahal Hotel, No.1, Man Singh Road, South Block, Man Singh Road Area, New Delhi, Delhi 110001
Venue
The Taj Mahal Hotel
The Taj Mahal Hotel, No.1, Man Singh Road, South Block, Man Singh Road Area, New Delhi, Delhi 110001
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| Event Date |
Thu Mar 8 HKT (almost 7 years ago)
In your timezone (EST): Thu Mar 8 12:00am - Thu Mar 8 12:00am |
| Location |
The Taj Mahal Hotel
No.1, Man Singh Road, South Block, Man Singh Road Area, New Delhi, Delhi 110001 |
| Region | APAC |
Details
The only reality in business is your customer’s perception!
The CX Strategy Summit will prove to be an eye opener for any business hoping or planning to expand. With memorable presentations and case studies by senior CX leaders who have led their respective organisations to the pinnacle of success by introducing the concept of customer centricity, every delegate and participant in the conference will take back valuable and much-needed advice on implementing successful CX strategies.
Speakers
2018 Speaker
Hitesh N Sindhwani
Country Head - Customer Experience Service and Delivery, Bajaj Allianz General Insurance Company
Manish Dureja
Managing Director, JetPrivilege
Sathish Krishnan
Director – Customer Experience, Flipkart
V Viswanand
Sr Director and COO, Max Life Insurance Co. Ltd
KT Prasad
Country Sales Director, Zendesk
Vishal Bhardwaj
Chief Customer Operations Officer, Tata Sky Ltd
Abdul Hanif Syed
Head Customer Experience, Mahindra Rise
Vivek Anand
Chandan Chhabra, Director Customer Experience, General Motors
Pankaj Kalra
Country Manager- Customer Experience and Quality, Hewlett Packard Enterprise
Ankur Srivastava
Head Of Customer Experience, Zee Media Corporation Limited
Amit Chhabra
SVP Customer Experience, GE Cap SBI Card
Sivaprakash Sivaraj
Head of Customer Experience - APJ Geo, Lenovo
Pooja Verma
Vice President- Customer Services & Policy Servicing, Canara HSBC OBC Life Insurance Company Ltd
Chandan Chhabra
Director Customer Experience, OLX India Pvt Ltd
Amandeep Singh Munial
Director & Head – Global Service Delivery, India, Ebay
Sponsors & Partners
2018 Sponsors and Partners
CUSTOMER EXPERIENCE PARTNER:
• Zendesk
CUSTOMER SUCCESS PARTNER:
• Salesforce
GOLD:
• HGS
SILVER:
• Phonon.in
• Edynamic