4th Annual Airport Operations Summit 2024 | Luxatia International | 16 May 2024 | Eurostars Berlin Hotel, Friedrichstraße 99, 10117 Berlin, Germany

This edition will focus on the latest airport operations advancements, cutting-edge technologies, autonomous systems, advanced data analytics, virtual queuing, seamless biometric check-in, digital twins, re-imagining CX and best practices for smooth airport operations.

The summit will bring together top-level executives and experts from the airport and aviation industry to discuss solutions for optimizing passenger flow management, mitigating risks, harnessing data and future-proofing airport operations. Leading professionals from global brands will be in attendance to share their expertise and discuss the latest trends in tech-driven smart airports.

This is an invaluable 2-day opportunity to network with industry leaders and discuss the latest innovations fostering seamless airport experiences.

Key Practical Learning Points:
• How Biometric Boarding Changes the Passenger Experience
• The Future of Passenger Flow Management
• Mitigating Risks and Predicting Disruptions by Using Cognitive Automation
• Overcoming Staff Shortages and Rethinking the Skills of the Future
• How AI and Automation Improve Ground Handling Workflows
• Harnessing Data to Make Concise Decisions for Total Airport Management (TAM)
• Contactless Technologies: AI’s Role in Improving Passengers’ Experience
• Data-Driven Approach to Understanding and Improving Passenger Experience
• Tech-Driven Smart Airports: Cutting-edge Advancements in AI and IoT

Who Should Attend:
This summit will gather together CEOs, CTOs, CIOs, COOs, Directors, VPs, Heads, Managers and senior-level executives having expertise in:

• Airside, Terminal and Landside Operations
• Airport Infrastructure
• Labour Management
• Airport Management Systems
• Airport Security
• Flow Management
• Design & Development
• Ground Handling
• Passenger Processes & Experience
• Surface Access & Connectivity
• Master Planning
• Terminal & Airside

2024 Speakers

Suzan van Zutphen
Head of Airport Operations Centre (APOC), Royal Schiphol Group

Tom Goris
COO - Director Operations, lux-Airport

Thomas Hoff Andersson
Managing Director/Chief Operating Officer, Berlin Brandenburg Airport

István Szabó
Chief Passenger Services Officer, Budapest Airport

2024 Sponsors

GOLD SPONSOR:
• Danlex 78

SPEAKING SPONSOR:
• IntelMotion Solutions