SMC Conference & Function Centre
SMC Conference & Function Centre, 66 Goulburn St, Sydney NSW 2000, Australia

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Event Date Wed Feb 16 AEDT - Thu Feb 17 AEDT (in 4 months)
In your timezone (EDT): Tue Feb 15 4:30pm - Thu Feb 17 1:00am
Location SMC Conference & Function Centre
66 Goulburn St, Sydney NSW 2000, Australia
Region APAC

The 4th Financial Inclusion Conference – Roads to Resilience is particularly relevant following the circumstances and impacts of the COVID-19 global pandemic.

This conference aims to take a deep dive into financial resilience and explore the various roads to it.

We will be expanding our program to examine the impacts of the coronavirus pandemic on our communities. This conference will cover the major challenges of disasters affecting the world and Australia today, including the climate change events of 2020 in Australia.

This conference will bring issues of financial exclusion and financial vulnerability to light and expand conversation around financial resilience.

By deepening conversations around these central themes, we hope to illuminate the developments of innovative programs and service delivery. We will showcase relevant research findings and celebrate the person-centred approach of NGOs, government initiatives and highlight perceived funding gaps in this sector.

There is growing evidence that financial resilience is an important layer for achieving financial inclusion. This conference aims to take a deep dive into financial resilience and explore the various roads to it. Accordingly, conference content will centre around the building blocks of financial resilience, those being:

• Economic resources
• Financial products and services
• Finance knowledge and behaviour
• Social capital

The conference will deepen conversations around these central themes, the development of innovation programs and service delivery. It will showcase current research, findings and celebrate the person-centred approach of NGOs, government initiatives and highlight perceived funding gaps in this sector.

Who should attend?

The event will convene a diverse audience of stakeholders concerned with financial inclusion and financial resilience. This is a great opportunity to connect with a community of people invested in a positive financial future to strengthen our own connections, share stories, experiences and best practices.

This conference will provide a thought provoking opportunity for researchers, funding bodies, policy makers, regulators, advocates, executives, managers, front-line staff and students and volunteers working in the NGO sector, finance, energy and targeted industries.


2022 Speakers


Professor Sharon Collard
Research Director, University of Bristol Personal Finance Research Centre

Professor Frederick Wherry
Townsend Martin, Class of 1917 Professor of Sociology, Princeton University

Reverend Tim Costello AO
Alliance for Gambling Reform Chief Advocate

Dr Jeremiah Brown
Research Fellow, Centre for Social Impact

Professor Kristy Muir
CEO, Centre for Social Impact


Dr Ann Kayis-Kumar
Senior Lecturer at UNSW

Anna Bacik
Director of Policy and Research, NCOSS

Claire Butler
Program Manager, Brotherhood of St Laurence

Dana Beiglari
Senior Solicitor, Legal Aid NSW

Ellen McNaught
National Coordinator Impact Projects, Red Cross

Gordon Mackenzie

Dr Jack Noone

Lisa Sweeney
Director of Social Impact, Service NSW

Dr Lukas Hofstätter
Research and Development Officer, Carers NSW

Professor Michael Walpole

Rebecca Pinney Meddings
Program Manager, Brotherhood of St Laurence

Dr Youngdeok Lim
Senior Lecturer, UNSW

Polly Porteous
Senior Policy Analyst, Australian Investments Securities Commission

Heather Thomson
Chief Operating Officer, Global Sisters

Jenni Beetson-Mortimer
CEO, Northern Rivers Community Gateway

Renee Bailey
NILS Administrator, Northern Rivers Community Gateway

May King
Helping Hands Support Worker, Northern Rivers Community Gateway

Fiona Batterham
Financial Inclusion Project Officer, Northern Rivers Community Gateway

Leela James
Community Relief and Resilience coordinator, WACOSS

Louise Campbell
Principal, SVA Consulting

Jonathan Dorse
Financial Literacy Project Officer, Salvation Army

Kristen Hartnett
Moneycare Regional Manager, Salvation Army

Andrew Dadswell
Senior Manager, Australian Securities and Investments Commission

Sandy Milne
National Manager Financial Security, GSANZ

Nicola Goulstone
NSW Department of Planning, Industry, and Environment

Josh Vernon
CEO, Earnd

Helen Ford
Deputy Ombudsman, Energy and Water Ombudsman NSW

Sarah Judd-Lam
Manager, Policy and Research, Carers NSW

Caroline Stewart
CEO, Ecstra Foundation

Dr Archana Voola
Research Fellow, UNSW's Business School Centre for Social Impact.

Amanda Young
Atlantic Fellow

Michael Joyce
FIAP Program Facilitator, Good Shepherd Australia New Zealand

Jennifer Daley
Financial Counsellor, CatholicCare Wilcannia-Forbes

Karnali Bose
FIAP Program Consultant, Good Shepherd Australia New Zealand

Danielle Riley
Accredited Financial Counsellor, Mid North Coast Financial Counselling Service

Farhan Ashik

Ellis Blaikie
Manager Service Improvement and Innovation, Bridge Housing

Tom Dawkins

Rodney Holmes
Senior Policy Officer, Queensland Council of Social Service

Joanna Quilty

Jodie Wainwright
CEO, Milk Crate Theatre

Dr Christina Pollard
Principal Policy Consultant, East Metropolitan Health Service

Ankit Gulati
Financial Difficulty Team Manager at Australian Financial Complaints Authority

Brianna Perrens
Monitoring and Evaluation Policy Lead at Australian Securities and Investments Commission

Carmen Daniels
Research & Communications, Indigenous Consumer Assistance Network

Conrad Dwyer
Financial Counsellor, Indigenous Consumer Assistance Network

Teresa Woods
Policy Consultant, Australian Banking Association

Margot Politis
Artistic Director, Milk Crate Theatre

Yatungka Gordon
Member, First Nations Women’s Group

Cassandra Kingsley
Linkt Assist Manager, Transurban

Jane Calvert
Customer and Communities Advocacy, Transurban

Effie Zahos
Editor, Large at Canstar

Elliot Parkinson
Director, Beacon Strategies

Justin Field MLC
Independent Member of the NSW Legislative Council

Karen Cox
CEO, Financial Rights Legal Centre

Fran Stead
CEO, Cowra Information & Neighbourhood Centre

Clare Wynne
Director of Community Inclusion, St Vincent de Paul Society NSW

Poppy Brown
Director NSW and ACT, Australian Red Cross

Monique Wiseman
Senior Aboriginal Project Officer, Homelessness NSW

Gerard Brody
CEO, Consumer Action Law Centre

Kristin O'Connell
Co-founder, Antipoverty Centre

Jess Perrin
Head of Social Innovation and Digital Inclusion, Infoxchange

Jess Davidson
Disability and Inclusion Regional Manager, St Vincent de Paul Society NSW

Chris Hartley
Research Fellow, UNSW's Centre for Social Impact

Rebecca Glenn
CWES Founder and 2019 Churchill Fellow

Helen Hodgson
Curtin Law School

Heather Saunders
Good Shepherd Australia New Zealand

Megan McAlpine
Good Shepherd Australia New Zealand

John Fenech
Bushfire Recovery and Community Development State Manager, St Vincent de Paul NSW

Marta Kreiser
Brotherhood of St Laurence

Katherine Boyle
Executive Director, Welfare Rights Centre

Leanne Ho
Executive Officer, Economic Justice Australia

Rhiannon Cook
Policy and Advocacy Manager, St Vincent de Paul Society NSW

Dr Diana Warren
Senior Research Fellow

Phil Usher
CEO, First Nations Foundation

Sharon Edwards
Financial Counsellor, Indigenous Consumer Assistance Network

Kris Newton
Manager, Mountains Community Resource Network

Taleen Shamlian
Board Membe, NSW Government’s Council for Women’s Economic Opportunity

Kylie Flack
Policy Officer, NSW Department of Communities and Justice

Julia Weber
2021 Young Woman of the Year Award finalist

Jessica Casey
General Insurance Team Manager, Australian Financial Complaints Authority

Professor Jan Breckenridge
Head of School of Social Sciences, UNSW

Natalie Wright
Director, NSW Office of Responsible Gambling

Ian Hamm
Board of Directors Chair, First Nations Foundation

Andrew Lewis
Executive Director Energy, Department of Planning, Industry and Environment

Leanne Walding
Community Builder, Lithgow Information and Neighbourhood Centre

Larisha V Jerome
Indigenous Women’s Financial Wellness Project lead, First Nations Foundation

Gayatri Nair
Financial Abuse Service NSW Policy and Capacity Building Officer, Redfern Legal Centre

Laura Bianchi
Financial Abuse Service NSW Team Leader, Redfern Legal Centre

Dr Dina Bowman
Principal Research Fellow, Brotherhood of St Laurence

Sponsors & Partners

2022 Sponsors

• Department of Communities and Justice

• National Australia Bank
• Panthera Finance

• Good Shepherd Australia New Zealand

• icare

• Ecstra Foundation
• Transurban
• Earnd

• Centre for Social Impact
• Transurban
• Financial Counsellors’ Association of NSW
• Northern Rivers Community Gateway
• Suncorp
• Australian Securities & Investments Commission
• Speckle
• Service NSW