5th Edition CX Strategy Summit 2019 - Bengaluru | UBS Forums | 12 March 2019 | The Ritz-Carlton, Bangalore, 99, Residency Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025, India

Because in a world constantly pushing for improvement, discovering more-effective ways to collaborate across functions and levels, will lead to enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction. The only reality in business is your customer’s perception! The CX Strategy Summit will prove to be an eye opener for any business hoping or planning to expand. With memorable presentations and case studies by senior CX leaders who have led their respective organisations to the pinnacle of success by introducing the concept of customer centricity, every delegate and participant in the conference will take back valuable and much-needed advice on implementing successful CX strategies.

2019 Speakers:

Javed KM
National Head- Eyewear, Titan Company Limited

Lawrence F Dsouza
Vice President (CSCI), DuPont

Venkatesh Kamath
Associate Director, Flipkart

Rohit Makhija
Senior Director - Customer Care, GoDaddy

Syed Rahim
Head Customer Experience, SPAR India

Rahul Vasu
Head Coalition Loyalty, Future Retail

Arvinder Singh
Head of Quality, Britannia

Rahul Sachdeva
General Manager - Business Services Group, 3M, Westpac

Rahul Chopra
Head of Digital, Max Healthcare

Anshul Chaturvedi
Head of Product and Marketing, VF Corporation, Westpac

Atin Chhabra
GM & Head – Marketing and Digital Customer Experience, Schneider Electric, Westpac

Rajarshi Banerjee
Head of Customer Experience and Innovation, ABB

2019 Sponsors:

Platinum Partner:
• bold360

Gold partner:
• servicenow