TBA, Vienna

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Event Date Tue Sep 1 CEST - Thu Sep 3 CEST (over 1 year ago)
In your timezone (EST): Tue Sep 1 2:00am - Thu Sep 3 11:00am
Location TBA
Region EMEA

It’s well known that pharmaceutical industry is a step behind in customer experience in comparison with other industries due to strong regulations. The world is transforming to digital and pharma has to transform as well. It’s time now to change the traditional mindset and shift to modern and personalised experience of all the pharma customers – from HCPs to patients.

This unique pharma customer experience event will definitely provide you with lessons learned and give you valuable tips shared by senior-level decision-makers. You will also benefit from remarkable networking opportunities due to limited seats of this business meeting.


2020 Speakers

Ronnie Choudhary
Former Senior Director, Global Customer Strategy, Pfizer

Sandrine Piotelat
Senior Director, Patient Experience Strategy & Implementation, ucb

Julien Pahud
International Customer Analytics Director, Lilly

David Yates
Global Product Director, gsk

Jens Christmann
Head of Marketing, Communication, Digital Business Transformation, mundi pharma

Patrik Grandits
VP, General Manager DACH, Apellis

Sponsors & Partners

2020 Sponsors

• Acquia
• Factorial
• Within3

• H1